Carolina Wattimena
Field Consultant at Silk Relo- Claim this Profile
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Bio
Experience
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Silk Relo
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Hong Kong
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Field Consultant
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Aug 2015 - Present
Working as field consultant challenged me to work in a team ethics, result oriented and also forecasting data or information in order to know the development scale or other indicators related to the files that I am working with an accurate analysis. Since I am the front liner in this business, this position requires me to easily adapt to a new people and also have a good communication skill on vary situation, because I will face different files from different companies and different nationalities every day. Below are the specifics job desk: • Execute the entire move process for Inbound, Outbound and Third Country shipments of household goods or office move of Expatriates • Acts as primary point of contact for Expatriates, and the agents for the entire move process. • Responsible for resolving Customer service issues. Analyzes service failures/issues and implement performance improvement to enhance future service delivery. • Develop and communicate move procedures with the operations team, agents and the customers. • Submits report to the Consultant on the estimated business relation for every job. Show less
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Tugu Hotels & Restaurants
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Indonesia
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Hospitality
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1 - 100 Employee
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Assistant Restaurant Manager
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Dec 2014 - Jul 2015
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Mayapada Healthcare
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Indonesia
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Hospitals and Health Care
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100 - 200 Employee
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Clinic Manager
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Nov 2012 - Nov 2013
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MAXX-Media Magazine
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Media Production
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1 - 100 Employee
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Sales Marketing Executive
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Jul 2008 - Oct 2012
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Education
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Sekolah Tinggi Ilmu Komunikasi Interstudi
S.I.Kom, Komunikasi Hubungan Masyarakat