Experience

GrowinCo.
• United States
• Desktop Computing Software Products
• 1 - 100 Employee
• Customer Success Analyst

  • Apr 2023 - Present


Highland Farms Inc.

• Canada
• Retail
• 1 - 100 Employee

• Cashier / Costumer Service Representative

  • Aug 2022 - Dec 2022

  Helped customers find products, answered calls and questions and provided the necessary support in order to promote customer satisfaction. Helped customers find products, answered calls and questions and provided the necessary support in order to promote customer satisfaction.



Clicksign

• Brazil
• Software Development
• 100 - 200 Employee

• Customer Service

  • Feb 2022 - Aug 2022

  Troubleshot customers needs through calls, e-mails and chat in order to solve questions or technical issues concerning the platform. Troubleshot customers needs through calls, e-mails and chat in order to solve questions or technical issues concerning the platform.



MARKDIGX

• Brazil
• Marketing Services
• 1 - 100 Employee

• Customer Service Manager

  • Jan 2021 - Jan 2022

  Managed customer service team members to maintain good work environment; and assistedstaff with resolving complex customer issues.

• Customer Service Representative

  • Aug 2020 - Jan 2021

  Promoted high customer satisfaction by resolving problems with knowledgeable and friendlyservice. Developed promotional strategies and targeted marketing campaigns.



Printshop

• Ukraine
• Printing Services
• 1 - 100 Employee

• Art Finisher

  • Dec 2018 - Mar 2020

  Developed and designed arts for printing and layout of materials according to customer need and wanted. Developed and designed arts for printing and layout of materials according to customer need and wanted.



Hospital Universitário de Londrina

• Estagiária de Comunicação

  • Aug 2017 - Aug 2018

  Auxílio ao departamento de assessoria de imprensa, desenvolvimento de releases, produção de reportagens para alimentar a Intranet da instituição, atendimento à impressa e auxílio na criação e organização de eventos. Auxílio ao departamento de assessoria de imprensa, desenvolvimento de releases, produção de reportagens para alimentar a Intranet da instituição, atendimento à impressa e auxílio na criação e organização de eventos.



Docvision – Documentação Eletrônica

• Brazil
• Utilities

• Auxiliar de escritório

  • Oct 2016 - Aug 2017

  Preparação, digitalização e indexação de documentos Preparação, digitalização e indexação de documentos