Experience

City Of Central Falls

• United States
• Human Resources Services
• 1 - 100 Employee

• Assessor's clerk

  • Aug 2017 - Present



Rhode Island Medical Imaging

• United States
• Medical Practices
• 100 - 200 Employee

• MR/CT Coordinator

  • Jul 2016 - Present

  • Ensure patients have received adequate lab work prior to appointments• Screen patients to confirm that they are safe for scanning• Research patient implant information to guarantee safety during exam• Communicate with MRI and CT Technicians to ensure patient safety and quality of imaging • Answer patient questions regarding exams, including preparation for exams and procedure timeline• Communicate with Labs, Hospitals and other Medical Facilities to obtain blood work and other medical records

• Patient Scheduler

  • Nov 2015 - Jun 2016

  Patient SchedulerRhode Island Medical Imaging, East Providence, RINovember 2015 – June 2016• Provided excellent customer service by confirming appointments and following-up on customers inquires• Scheduled appointments requested by patients, medical offices and hospitals• Advised customers on medical insurance benefits, including deductible policy• Updated customer’s account and attached referrals slips and outside reports.



Waste Management

• Environmental Services
• 1 - 100 Employee

• Data Entry Clerk

  • Oct 2010 - Nov 2013

  • Translated various relevant paperwork relating to sales contracts from hard copy into Salesforce• Primary focus on roll off containers• Proofread, entered and finalized forms within company database• Worked in conjunction with inside and outside sales reps, retention and customer service representatives• Ensured department counterparts work was accurate• Communicated and work with national account representatives and brokers to ensure full and timely completion of common goals• Customer outreach to confirm satisfaction regarding first pickup and follow up services• Gathered, assembled and sent correspondence to acquaint customers with the company as well as their specific required services

• Customer Service Representative

  • Jun 2008 - Oct 2010

  • Assisted residential and construction customers with disposal services via email and phone.• Planned and scheduled various pickups• Set up and oriented new residential contracts• Resolved customer problems tactfully and within a timely manner• Responded to and directed potential customer inquiries



Blackstone Valley Community Health Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Reception Clerk/ Fiscal Clerk/Call Center Associate

  • Mar 2005 - Apr 2008

  • Scheduled appointments for patients and customers by mail, phone and in person. Relayed patient requests to appropriate departments• Maintained patient demographic and insurance data via clinic specific software• Billed and collected patient fees for services provided • Scheduled appointments for patients and customers by mail, phone and in person. Relayed patient requests to appropriate departments• Maintained patient demographic and insurance data via clinic specific software• Billed and collected patient fees for services provided