Experience

Copenhagen Downtown Hostel

• Denmark
• Hospitality
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2020 - Present

  Customer service - interacting with customers of all ages and countries Ensuring customer satisfaction by providing service according to their needs Hosting, organizing, setting up and managing events on a weekly basis - according to seasons, holidays Working in international teams Managing time and tasks according to relevant priorities Customer service - interacting with customers of all ages and countries Ensuring customer satisfaction by providing service according to their needs Hosting, organizing, setting up and managing events on a weekly basis - according to seasons, holidays Working in international teams Managing time and tasks according to relevant priorities



Woodah Hostel and Cafe

• Front Desk Receptionist

  • Aug 2019 - Jul 2020

  Customer service: managing check-ins, check-outs and reservations Organizing, hosting and managing events Guiding city tours and sightseeing Working in international teams Wide range of other hospitality-related responsibilities Customer service: managing check-ins, check-outs and reservations Organizing, hosting and managing events Guiding city tours and sightseeing Working in international teams Wide range of other hospitality-related responsibilities


San Vicente Hotel
• Colombia
• Hospitality
• Front Desk

  • May 2017 - Oct 2018

Freelancer
• Software Development
• 1 - 100 Employee
• Freelance Translator

  • Apr 2017 - Oct 2018


Boletín Oficial de la República Argentina - Presidencia de la Nación

• Government Relations
• 1 - 100 Employee

• Customer Support Specialist

  • Mar 2013 - Jan 2017

  Costumer care through phone and chat services, providing guides and solutions for the costumers using the system and website. Costumer care through phone and chat services, providing guides and solutions for the costumers using the system and website.