Experience

Fakhoury Global Immigration, Professional Services

• United States
• Legal Services
• 1 - 100 Employee

• Regional Manager for North and South America

  • Feb 2020 - Present

• Global Immigration Case Coordinator for the Americas

  • Jul 2017 - Feb 2020

  • Oversee and support all case activity for North, Central and South American countries, Portugal and Spain;• Participate in international conference calls between clients and Alliance Partners to outline case strategies;• Communicate documentation and immigration requirements to clients;• Work with clients and international Alliance Partners to ensure cases are prepared and submitted according to SLAs;• Update case management software throughout entire case lifecycle (milestones, emails, approvals, etc.);• Manage billing for the cases in this geography; • Ensure all client SLAs and Engagement Agreement terms are properly met;• Manage FGI Alliance Partnerships in North, Central and South America, Portugal and Spain; • Research, explore, vet and recommend new Alliance Partners in responsible geographies; • Attend local business development events to establish potential business leads;• Assist in maintenance of FGI website, global immigration alerts and marketing presentations/materials.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Payroll Specialist

  • Oct 2016 - Jul 2017

  • Worked extensively on the Salesforce platform; • Administered payroll cases efficiently via phone, email, and within internal business network;• Communicated with various departments to deliver solutions;• Coordinated with team and management on cases, policies and resolutions;• Ensured compensation payments, awards, and various bonuses were paid accurately;• Ensured payment calculations were correct and in compliance with payroll regulations;• Calculated payment exceptions and determined when supplemental tax treatment applies;• Processed manual checks as needed;• Assisted with training of new employees; • Created and distributed payroll and employee reports.



Peace Corps

• United States
• International Affairs
• 700 & Above Employee

• Community & Organizational Development Advisor

  • May 2016 - Aug 2016

  • Completed Peace Corps Pre-Service Training in foreign language, community development, grant writing and technical skills;• Developed and implemented community survey based on community issues and needs;• Organized and promoted community projects and events;• Worked with community members and volunteers on various issues, ideas and projects. • Completed Peace Corps Pre-Service Training in foreign language, community development, grant writing and technical skills;• Developed and implemented community survey based on community issues and needs;• Organized and promoted community projects and events;• Worked with community members and volunteers on various issues, ideas and projects.



Fakhoury Global Immigration, USA

• United States
• Legal Services
• 1 - 100 Employee

• Immigration Legal Support

  • May 2015 - Apr 2016

  • Assisted in preparing work permit and visa applications for various foreign nationals; • Processed client invoices for accounts payable and accounts receivables;• Organized and prepared presentations and details for company events/meetings;• Promoted company at networking events and conferences as part of business development. • Assisted in preparing work permit and visa applications for various foreign nationals; • Processed client invoices for accounts payable and accounts receivables;• Organized and prepared presentations and details for company events/meetings;• Promoted company at networking events and conferences as part of business development.



Real Living Kee Realty

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2011 - Apr 2015

  • Answered, forwarded, and transferred multiple phone calls daily;• Extensively entered and searched data on the web; • Organized office events & meetings;• Researched legal documents pertaining to property rights & information relating to real estate; • Answered, forwarded, and transferred multiple phone calls daily;• Extensively entered and searched data on the web; • Organized office events & meetings;• Researched legal documents pertaining to property rights & information relating to real estate;