Carolina Rodríguez

Customer Service at Mood Agency
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City, Mexico, MX

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Bio

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Experience

  • Mood Agency
    • Peru
    • Advertising Services
    • Customer Service
      • Sep 2020 - Present

      Customer support via Zendesk tickets and social media Customer support via Zendesk tickets and social media

  • Bite Squad
    • United States
    • Food and Beverage Services
    • 200 - 300 Employee
    • CS Representative
      • Jan 2019 - Jun 2020

      *Atención a clientes vía chat por medio de la plataforma Zendesk *QA agent. Evaluación de chats de los agentes de customer service. 1-1 meetings con cada uno de los agentes para brindar feedback sobre su desempeño. *Restaurant, Drivers, and Customer support via llamadas telefónicas. *Atención a clientes vía chat por medio de la plataforma Zendesk *QA agent. Evaluación de chats de los agentes de customer service. 1-1 meetings con cada uno de los agentes para brindar feedback sobre su desempeño. *Restaurant, Drivers, and Customer support via llamadas telefónicas.

Education

  • Universidad Nacional Autónoma de México
    Licenciatura
    2018 - 2022

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