Carolina Ojeda

Destination Management Professional at Instituto Fueguino de Turismo (In.Fue.Tur) - DMO -
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Contact Information
us****@****om
(386) 825-5501
Location
Argentina, AR
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • Italian Elementary proficiency

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Experience

    • Argentina
    • Travel Arrangements
    • 1 - 100 Employee
    • Destination Management Professional
      • Feb 2021 - Present

      Currently working in updating the Tierra del Fuego Strategic Tourism Plan

    • Técnica Analista
      • Aug 2020 - Feb 2021

      Análisis de postulaciones de empresas e individuos, revisión y procesamiento de documentación Elaboración de informes

  • Tolkar Turismo (IATA Certified Agency)
    • Ushuaia, Tierra del Fuego, Argentina
    • Leisure Travel Consultant
      • Apr 2011 - Aug 2015

      • Handled travel arrangements for clients on air, hotel, cruise and ground transportation throughout Argentina and other countries. • Managed airline reservations and ticketing for domestic and international flights using Amadeus System. • Performed cruise sales to Antarctica, Tierra del Fuego channels with Cruceros Australis, and Chilean Patagonia channels with Navimag. • Prepared quotations for airfares and vacation packages. • Performed administrative tasks such as: BSP, credit cards, flight and bus tickets, hotel invoices, etc. • Provided information related to visa and entry regulations and health information worldwide; prepared and obtained all needed visa documents for clients. • Liaised with agents, accommodation owners, airlines, and other transport providers. • Assessed clients’ needs and recommended appropriate products. Show less

  • Bajo Cero Travel and Tourism (IATA Certified Agency)
    • Ushuaia, Tierra del Fuego, Argentina
    • Leisure Travel Consultant
      • Apr 2009 - Aug 2009

      Leisure travel consulting. Completed travel arrangements for clients with air, hotel, cruise and ground transportation vendors throughout Argentina, mainly in Patagonia. Made and handled airlines reservations and tickets issue for domestic and international flights using Sabre System. Prepared airfares and vacation packages quotations. Discussed clients’ requirements and provided advice on destinations, tours, accommodation and flights. Developed client itineraries and issue documentation. Informed clients of travel dates, times, connections, baggage limits, medical and visa requirements and assisting clients in preparing required documents or forms for travel, such as visas. Show less

  • Albatros Hotel
    • Ushuaia, Tierra del Fuego, Argentina
    • Reservations Agent
      • Mar 2007 - Nov 2007

      • Managed hotel booking requests and other travel-related tasks. • Delivered exceptional customer service and vendor relations. • Managed hotel booking requests and other travel-related tasks. • Delivered exceptional customer service and vendor relations.

  • Ashuana Viajes
    • Ushuaia, Tierra del Fuego, Argentina
    • Leisure Travel Consultant
      • Jun 2006 - Dec 2006

      • Handled travel arrangements for clients on air, hotel, cruise and ground transportation throughout Argentina and other countries. • Managed airlines reservations and tickets issue for domestic and international flights using Amadeus System. • Performed cruise sales to Antarctica, Tierra del Fuego channels with Cruceros Australis, and Chilean Patagonia channels with Navimag. • Prepared quotations for airfares and vacation packages. • Liaised with agents, accommodation owners, airlines, and other transport providers. • Assessed clients’ needs and recommended appropriate products. Show less

    • New Zealand
    • Hospitality
    • Service Attendant
      • Feb 2006 - Apr 2006

      • Managed the lodge restaurant to ensure venue meets customers’ needs. • Performed administrative duties as needed. • Managed the lodge restaurant to ensure venue meets customers’ needs. • Performed administrative duties as needed.

    • Thailand
    • Airlines and Aviation
    • 700 & Above Employee
    • Call Center Agent
      • Nov 2005 - Jan 2006

      • Performed reservations using Amadeus and Royal (Thai Airways) Systems. • Kept customers informed of airline rules and regulations and tariffs. • Liaised with travel agents and other vendors. • Performed reservations using Amadeus and Royal (Thai Airways) Systems. • Kept customers informed of airline rules and regulations and tariffs. • Liaised with travel agents and other vendors.

    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Leisure Travel Consultant
      • Jul 2004 - Jul 2005

      • Handled travel arrangements for clients on air, hotel, cruise and ground transportation throughout Argentina and other countries. • Managed airlines reservations and tickets issue for domestic and international flights using Amadeus System. • Performed cruise sales to Antarctica, Tierra del Fuego channels with Cruceros Australis, and Chilean Patagonia channels with Navimag. • Prepared quotations for airfares and vacation packages. • Liaised with agents, accommodation owners, airlines, and other transport providers. Show less

  • Rumbo Sur, Viajes y Turismo (agencia IATA)
    • Ushuaia, Tierra del Fuego, Argentina
    • Leisure Travel Consultant
      • Oct 2003 - Mar 2004

      • Handled travel arrangements for clients on air, hotel, cruise and ground transportation throughout Argentina and other countries. • Managed airlines reservations and tickets issue for domestic and international flights using Amadeus System. • Performed cruise sales to Antarctica, Tierra del Fuego channels with Cruceros Australis, and Chilean Patagonia channels with Navimag. • Liaised with agents, accommodation owners, airlines, and other transport providers. • Assessed clients’ needs and recommended appropriate products. Show less

  • Ultimo Confin, Travel and Tourism
    • Ushuaia, Tierra del Fuego, Argentina
    • Leisure Travel Consultant
      • Oct 1999 - Sep 2003

      • Handled travel arrangements for clients on air, hotel, cruise and ground transportation throughout Argentina and other countries. • Managed airlines reservations and tickets issue for domestic and international flights using Amadeus System. • Managed business travel for corporate clients. • Performed cruise sales to Antarctica, Tierra del Fuego channels with Cruceros Australis, and Chilean Patagonia channels with Navimag. • Prepared quotations for airfares and vacation packages. • Handled car rental arrangements with “Localiza Rent a Car” as a representative at the local airport. • Liaised with agents, accommodation owners, airlines, and other transport providers. • Assessed clients’ needs and recommended appropriate products. Show less

Education

  • Lucerne University of Applied Sciences and Arts
    Master's degree in Business Administration, Business Administration and Management, Tourism
    2017 - 2019
  • Universidad Nacional de la Patagonia San Juan Bosco (UNPSJB)
    Bachelor's degree in Tourism

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