Carolina Izquierdo

Customer Service Representative at Insurance Nation
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • Certified Customer Service Representative (CCSR)
    Florida Department of Financial Services
    Feb, 2023
    - Sep, 2024
  • sUAS Safety Certification: Level 1
    Unmanned Safety Institute
    Apr, 2021
    - Sep, 2024

Experience

  • Insurance Nation
    • United States
    • Insurance
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2023 - Present
  • PUMA Group
    • Venezuela
    • Telephone Call Centers
    • 1 - 100 Employee
    • Sales Associate
      • Feb 2022 - Sep 2022

      - Cashier -Handled register functions, transactions, and things involving the cashwrap area - Maximized sales transactions - Assisted customers - Provided a quick, exceptional customer experience - Created product inventory - Restocked shelves with merchandise -Processed merchandise and shipments - Kept store clean - Cashier -Handled register functions, transactions, and things involving the cashwrap area - Maximized sales transactions - Assisted customers - Provided a quick, exceptional customer experience - Created product inventory - Restocked shelves with merchandise -Processed merchandise and shipments - Kept store clean

  • Aeropostale
    • United States
    • Retail
    • 700 & Above Employee
    • Retail Associate
      • Jul 2021 - Feb 2022

      - Provided a quick, exceptional customer experience - Maximized sales transactions - Handled returns and exchanges & other register functions - Assisted customers - Created product inventory - Restocked shelves - Kept store clean - Provided a quick, exceptional customer experience - Maximized sales transactions - Handled returns and exchanges & other register functions - Assisted customers - Created product inventory - Restocked shelves - Kept store clean

  • Florida International University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Intern
      • Jul 2019 - Aug 2019

      - Created content for social media (i.e. Twitter and Facebook) - Helped coordinate and carry out events - Created flyers for events & social media - Created content for social media (i.e. Twitter and Facebook) - Helped coordinate and carry out events - Created flyers for events & social media

Education

  • Miami Dade College
    Associate of Arts - AA, Mechanical Engineering
    2021 - 2023
  • Terra Environmental Research Institute
    High School Diploma, Graduate
    2017 - 2021

Community

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