Analista funcional

• Aug 2023 - Present

Ssr Functional Analyst

• Feb 2023 - Aug 2023

Collaborate with business users, project managers, and development teams to understand business requirements and translate them into functional and technical specifications. Analyze and document business processes, system workflows, and data flows to identify areas for improvement and optimization. Act as a liaison between business users and development teams to ensure clear communication and understanding of requirements. Collaborate with business users, project managers, and development teams to understand business requirements and translate them into functional and technical specifications. Analyze and document business processes, system workflows, and data flows to identify areas for improvement and optimization. Act as a liaison between business users and development teams to ensure clear communication and understanding of requirements.

Functional Analyst

• Oct 2022 - Feb 2023

Collaborate with business analysts, project managers, and technical teams to understand business requirements and design functional interfaces between various systems. Develop, test, and maintain interfaces, ensuring data integrity and timely transfer between systems. Analyze and troubleshoot interface issues and provide timely resolution to ensure minimal disruption to business operations. Conduct data mapping, transformation, and validation to ensure compatibility and accuracy of data across systems. Document interface specifications and processes, and maintain relevant documentation in a structured and organized manner. Work closely with stakeholders to ensure smooth integration of new systems and interfaces, and provide training and support as needed. Show less

Ssr Functional Analyst

• Sep 2021 - Oct 2022

Managing requirements with end users, serving as a liaison between their needs and development, infrastructure, and database teams. I have also provided third-level support on the PremAccess platform, implemented ERP solutions, and trained users on its use and management tools. In addition, I have been responsible for project installation, configuration, and testing, as well as designing implementation and development documentation. Managing requirements with end users, serving as a liaison between their needs and development, infrastructure, and database teams. I have also provided third-level support on the PremAccess platform, implemented ERP solutions, and trained users on its use and management tools. In addition, I have been responsible for project installation, configuration, and testing, as well as designing implementation and development documentation.

NOC Analyst

• Apr 2022 - Sep 2022

Monitor and maintain the communication network and computer systems in a live operating environment, and detect and resolve issues and errors in real-time. Conduct diagnostic testing and analysis to identify and resolve issues with the network and computer systems. Manage incidents and problems through a ticket tracking system and communicate effectively with end-users and other technical support teams. Maintain detailed documentation of incidents and resolution procedures to facilitate future reference and analysis. Provide level 1 and 2 technical support, including troubleshooting software and hardware issues and configuring network devices. Implement and maintain security measures, including firewalls, anti-malware, and intrusion detection and prevention systems. Show less

IT Leader

• Nov 2019 - Aug 2021

Manage implementation projects for computer systems. Plan, organize, direct, and control activities required for system maintenance and upkeep. Administer Active Directory, Domain Controllers, User and Permission Management. Administer backups and ensure data integrity. Administer Windows Server 2008 and 2008 R2 servers. Install, configure, and administer SQL Server databases. Manage licensing for ERP, Windows, and Office 365. Manage the GSuite platform. Provide internal support for Softland ERP. Provide remote and on-site assistance for hardware and software issues. Show less

ERP Administrative

• Nov 2017 - Nov 2019

Draft documents related to IT projects, such as project plans, requirements, and technical specifications. Select appropriate IT profiles to fulfill project needs, including developers, engineers, and analysts. Prepare accurate and comprehensive budgets for IT services, including cost estimates and resource allocation. Draft documents related to IT projects, such as project plans, requirements, and technical specifications. Select appropriate IT profiles to fulfill project needs, including developers, engineers, and analysts. Prepare accurate and comprehensive budgets for IT services, including cost estimates and resource allocation.

Junior SQL Programmer

• Jun 2017 - Aug 2017

Develop and maintain PL SQL programs to support business requirements, including stored procedures, triggers, and packages. Perform data analysis and database design using Oracle E-Business Suite, ensuring data accuracy and consistency. Configure and manage Oracle E-Business Suite modules, including Financials, Supply Chain, and Human Resources, to meet business needs. Monitor system performance and troubleshoot issues to ensure system stability and reliability. Collaborate with cross-functional teams, including business analysts and developers, to implement system enhancements and customizations. Provide technical expertise and support to end-users and stakeholders. Show less

Administrative Laboratory Intern

• May 2016 - May 2017

Support the laboratory sector as a systems intern, working closely with other teams to document processes and maintain effective communication. Develop and maintain documentation related to laboratory processes, ensuring accuracy and compliance with relevant standards and regulations. Collaborate with quality, marketing, and design teams in other countries to facilitate communication and ensure alignment on project objectives. Participate in cross-functional meetings and initiatives to identify process improvement opportunities and support implementation efforts. Learn and apply relevant technical skills related to laboratory information systems, data management, and other software tools. Contribute to ongoing projects and ad hoc tasks as assigned by supervisor. Show less