Experience

Pinnacle College
• United States
• Primary and Secondary Education
• 1 - 100 Employee
• Front Office Clerk

  • Jul 2023 - Present

Serafino Wines
• Australia
• Beverage Manufacturing
• 1 - 100 Employee
• Administrative accommodation manager

  • Nov 2021 - Jul 2023

SkyCity Adelaide
• Australia
• Hospitality
• 200 - 300 Employee
• Guest Service Representative

  • Aug 2021 - Nov 2021


The Star Entertainment Group

• Travel Arrangements
• 700 & Above Employee

• Guest Service Officer

  • Dec 2017 - Jul 2021

   Make reservations  Complete guest check-in, which includes assigning guests their room and giving them keys  Provide directions and hours of any hotel amenities, Casino and restaurant information.  Complete guest check out, include giving guests their final bill and collecting payment.  Help guests with any request during their stay, like getting items from housekeeping, ordering room service.  Responsible for coordinating with all the different employers of the casino.  Handling all guest complaints immediately, courteously and exceptionally  Completing the night auditing procedures with a consistently high level of accuracy and attention to detail.  Preparation and distribution of daily reports. Show less



Team foods colombia

• Sales Administration Coordinator

  • Sep 2008 - Aug 2015

  Took control of all the administrative process, making reports and data base analysis for the business direction. Managed internal and outsider customer, providing the highest standard information to all the co-worker. Led different projects like the implementation of the automatic system information. Managed and led the information process between our company with the biggest supermarkets. Responsible for the commercial conciliation procedures between the most important customers. Show less



Thomas Greg & Sons Ltda

• Analista Entrega Personalizada

  • Aug 2005 - Sep 2008

  Realizar informes estadísticos a los bancos informando la efectividad de entrega de sus productos.Crear estrategias para aumentar la efectividad en las entregas. Resolver cualquier clase de conflicto e inconveniente presentado en la entrega de productos. Iniciativa y liderazgo en toma de decisiones respecto al óptimo manejo de los clientes y los productos manejados. Atender a los clientes directos e indirectos. Realizar informes estadísticos a los bancos informando la efectividad de entrega de sus productos.Crear estrategias para aumentar la efectividad en las entregas. Resolver cualquier clase de conflicto e inconveniente presentado en la entrega de productos. Iniciativa y liderazgo en toma de decisiones respecto al óptimo manejo de los clientes y los productos manejados. Atender a los clientes directos e indirectos.



BCD Travel

• Netherlands
• Travel Arrangements
• 700 & Above Employee

• Auxiliar facturación

  • Aug 2003 - Aug 2005

  Manejo de Bases de datos, Excel avanzado y SQL básico, supervisión del control de las ventas de las empresas corporativas, Manejo de Bases de datos, Excel avanzado y SQL básico, supervisión del control de las ventas de las empresas corporativas,