Experience

MONARCH MONTESSORI OF DENVER CHARTER SCHOOL
• United States
• E-learning
• 1 - 100 Employee
• Treasurer Board Of Directors

  • Sep 2016 - Present


H&R Block

• Information Technology & Services
• 1 - 100 Employee

• District Manager

  • Oct 2021 - Apr 2022

  • Executed policies and procedures in each office to increase revenues, control expenses, and promote client satisfaction and operational excellence. Continuously making sure of business growth by leading a team and establishing and maintaining strategic sales plans, prioritization, and project management driving operational excellence. • Recruited and onboard high-caliber, top-performing seasonal tax office talent and leadership for key district positions. • Efficiently managed labor to ensure maximum productivity and profitability. • Led and supported single and multi-unit office leaders and individual contributors, by coaching and elevating performance standards of associates through goal setting and providing timely feedback • As the champion of our culture, I had to ensure that all office associates were focused on connecting with clients to provide a welcoming and personalized service. • Fostered a culture that values critical thinking and problem-solving, through positive feedback, engagement, inclusion, and diversity at all levels.



WebMoney

• Financial Services
• 1 - 100 Employee

• Regulatory Compliance Consultant

  • Sep 2021 - Nov 2021

  Helped with the design, creation, and implementation of the operational practices in order to mitigate, risk, comply with regulations and apply Federal and state laws pertaining to the financial sector. Helped with the design, creation, and implementation of the operational practices in order to mitigate, risk, comply with regulations and apply Federal and state laws pertaining to the financial sector.

• Multi Unit Team Leader

  • Oct 2020 - Apr 2021

  Managed office staffing, operations, recruiting, and logistics for three offices, approximately 20 employees. Partnered with District Manager to create and implement office-level growth plans and client growth targets. Conduct performance reviews to resolve associate issues and address performance concerns. Lead daily team meetings and implement and execute Strategic Planning. Managed office staffing, operations, recruiting, and logistics for three offices, approximately 20 employees. Partnered with District Manager to create and implement office-level growth plans and client growth targets. Conduct performance reviews to resolve associate issues and address performance concerns. Lead daily team meetings and implement and execute Strategic Planning.

• Multi Unit Team Leader

  • Oct 2019 - Apr 2020

  Managed office staffing, operations, recruiting, and logistics for three offices, approximately 25 employees. Partnered with District Manager to create and implement office-level growth plans and client growth targets. Conduct performance reviews to resolve associate issues and address performance concerns. Lead daily team meetings and implement and execute Strategic Planning. Managed office staffing, operations, recruiting, and logistics for three offices, approximately 25 employees. Partnered with District Manager to create and implement office-level growth plans and client growth targets. Conduct performance reviews to resolve associate issues and address performance concerns. Lead daily team meetings and implement and execute Strategic Planning.

• Office Manager

  • Oct 2018 - Apr 2019

  Managed office staffing, operations, recruiting and logistics for two offices, approximately 22 employees. Partnered with District Manager to create and implement office-level growth plans and client growth targets. Conduct performance reviews to resolve associate issues and address performance concerns. Lead daily team meetings and implement and execute Strategic Planning. Managed office staffing, operations, recruiting and logistics for two offices, approximately 22 employees. Partnered with District Manager to create and implement office-level growth plans and client growth targets. Conduct performance reviews to resolve associate issues and address performance concerns. Lead daily team meetings and implement and execute Strategic Planning.



Sigue Corporation

• United States
• Financial Services
• 300 - 400 Employee

• Area Compliance Officer

  • Feb 2006 - Jun 2014

  I was the Compliance Officer pioneer for Sigue Corporation after the Deferred Prosecution Agreement for violations from November 2003 to March 2005; therefore, I helped with the design, development, implementation, training, and execution of the AML program Nationwide. Collaborated and organized independently data research, risk analysis, and due diligence filings materials for license requirements overseas. Monitored and audited on a monthly basis more than 1200 agencies in the year, including banks, in 26 states and 5 countries. Enhanced the operational risk application to capture regulatory findings for more than 400 agencies domestically in order to be in compliance with Federal and state regulators. Managed special projects to collaborate with other departments' investigations and resolutions to present confidential findings or proper government reporting. (e.g., Sales, Legal, and Risk Management)



MoneyGram International

• United States
• Financial Services
• 700 & Above Employee

• Legal Compliance Analyst

  • Jan 2002 - Feb 2005

  Provided direct consumer and agent oversight of AML/CFT Federal and State regulations. On-going monitoring of daily agent's activity for the purpose of Federal and State reporting of activity pertaining to AML/CFT and BSA regulations. Risk analysis for potential financial crimes. Provided direct consumer and agent oversight of AML/CFT Federal and State regulations. On-going monitoring of daily agent's activity for the purpose of Federal and State reporting of activity pertaining to AML/CFT and BSA regulations. Risk analysis for potential financial crimes.