Carolina Duque

People & Culture Director at ONCODE .ca
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Contact Information
Location
Montreal, Quebec, Canada, CA
Languages
  • English Professional working proficiency
  • French Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Elementary proficiency

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Stéphanie Tremblay

Carolina est un exemple de douceur et de prévoyance. Elle est une collaboratrice formidable grâce à sa capacité d'écoute, la qualité de son travail et son excellent service à la clientèle. C'est une personne intelligente, dévouée, souriante et efficace. Merci pour ton beau travail!

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Credentials

  • Unconscious Bias
    LinkedIn
    Jun, 2018
    - Sep, 2024
  • Organizational Learning and Development
    Lynda.com
    Dec, 2017
    - Sep, 2024

Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • People & Culture Director
      • Jan 2022 - Present

      - Diagnose and provide counselling to optimize and promote a healthy and constant company’s growth.- Create and implement a yearly strategic planning process across all departments including budget management, resources planning and KPI’s.- Advise leaders and managers according to company’s needs and objectives.- Implement and supervise the internal communication plan.- Promote a culture that embodies the company’s values and adapt it to the social context of the Montreal and Tunisian offices.- Supervise all human resources programs including, recruitment, on and off boarding, compensation, benefits, and leave; disciplinary and legal matters; performance management; recognition programs; training and development.

    • Organizational Development Manager
      • Dec 2020 - Jan 2022

    • Organizational Development Consultant
      • Sep 2020 - Dec 2020

      - Develop and implement a performance management process according to the organization needs.- Supervise and guide all collateral activities (define roles and hierarchy in the company, create employee’s evaluations according to performance, review remuneration structure, implement a system for bonuses and promotions, etc.) - Train the HR team in throughly understand the process and insure stakeholders are accountable for the process in the long-term.- Offer guidance on internal development to executives.

    • Canada
    • Retail
    • 700 & Above Employee
    • Learning And Development Specialist
      • May 2018 - Apr 2020

      - Collect and analyze company’s data to provide strategic support in the internal organizational development. - Create and deliver training for managers and leaders (including international offices).- Create and maintain a KPI’s board for all L&D initiatives.- Provide status and improvements reports on development opportunities across the company.- Implement and coordinate training and coaching programs with external vendors.- Manage the performance process for all office employees including international offices using Workday (HRM software).- Supervise employee’s engagement KPI’s and advise team leaders using Peakon (Platform to measure employee’s engagement in key areas).- Manage budgets according to objectives, priorities and initiatives.*Recipient of the 2019 ALDO Group - FUTURE award for outstanding performance and embodiment of the company’s values.

    • Learning and Development Consultant
      • Jan 2018 - May 2018

    • France
    • Software Development
    • 700 & Above Employee
    • Learning And Development Specialist
      • Jan 2017 - Dec 2017

      - Manage the internal LMS platform;- Coordinate training and certifications for all employees in North and South America;- Administer and promote the learning tools offered to employees;- Declare the expenses related to training according to Quebec’s law (Bill 90). - Manage the internal LMS platform;- Coordinate training and certifications for all employees in North and South America;- Administer and promote the learning tools offered to employees;- Declare the expenses related to training according to Quebec’s law (Bill 90).

    • Human Resources Specialist
      • 2015 - Jan 2017

      - Develop and implement business processes and policies;- Recruit, hire and manage employees;- Analyze training needs and create development plans for employees;- Promote employee’s engagement. - Develop and implement business processes and policies;- Recruit, hire and manage employees;- Analyze training needs and create development plans for employees;- Promote employee’s engagement.

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Assistant
      • 2010 - 2014

      - Receptionist, researcher and assistant to the acting president;- Coordination of all office meetings and activities;- Management and integration of a new candidate database;- Support to customers, candidates and employees. - Receptionist, researcher and assistant to the acting president;- Coordination of all office meetings and activities;- Management and integration of a new candidate database;- Support to customers, candidates and employees.

    • Retail
    • 700 & Above Employee
    • Visual Merchandising Specialist, Accessories
      • 2009 - 2010

      - Presentation of the merchandise according to the directives of the head office;- Inventory management;- Adaptation of marketing strategies to the store configuration and its inventory;- Evaluation of the effectiveness of marketing strategies using sales results. - Presentation of the merchandise according to the directives of the head office;- Inventory management;- Adaptation of marketing strategies to the store configuration and its inventory;- Evaluation of the effectiveness of marketing strategies using sales results.

    • Senior counselor’s assistant, Fashion department
      • Aug 2009 - Sep 2009

      - Assist the Senior advisor;- Support in the planning of the fashion week in Montreal (Fall 2009);- Promote Quebecker’s fashion designers in USA. - Assist the Senior advisor;- Support in the planning of the fashion week in Montreal (Fall 2009);- Promote Quebecker’s fashion designers in USA.

Education

  • HEC Montréal
    Dess, Développement organisationnel
    -
  • Université de Montréal / University of Montreal
    Baccalauréat, Relations Industrielles
    -
  • Cégep Marie-Victorin
    Diplôme d'études collégiales, Commercialisation de la mode
    -
  • Collège de Maisonneuve
    Diplôme d'études collégiales, Sciences Humaines - Profil Individu
    -

Community

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