Training and Development Manager

• Nov 2021 - Present

Training and Development Administrator

• Jan 2021 - Nov 2021

Employee Assistance Programme Counsellor

• Oct 2016 - Jun 2019

-Carry out assessment of callers, provide telephone counselling support, and refer to other services as appropriate - Escalate ‘red flags’ to safeguard against risk identified during the call - Carry out assessment of risk and linking to appropriate levels of care - Provide effective management consultations, urgent or non-urgent clinical consultation, risk assessment or telephonic counselling - Provide effective post-trauma support through consultation and linkage to post -trauma responders - Respond quickly and effectively to requests from international callers - Provide consultation to customer organisation managers or other representatives - Provide support to clients on the CBT online and Formal Telephone Counselling programmes - Record brief clinical notes, use work queues and call diaries using Optum systems and email - Work with other service center teams to provide a seamless service to clients - Participate in all group and individual meetings as required - Undertake all other tasks and responsibilities as required Show less

Practitioner in Behavioural Psychology

• Aug 2014 - Oct 2016

-Monitored and measured children’s behaviour in real-life environments. -Developed behavioural plan and observed child’s response to the plan. -Modified behavioural plan as per child’s progress. -Updated service summary form with all treatment service activities. -Informed parents on various methods about educating children during family activities. -Implemented ABA principles according to children’s developmental delays. -Develope and updated curriculum materials. -Attending EIP meeting with BCBA and parents monthly to monitor improvements -To work as part of a team providing behaviourally based instruction to children with autism and related communication disorders. -Following and implementing the behaviours support plans designed by Board Certified Behavior Analyst BCBA. -To collect and record data on the programs delivered as instructed by the Leader and BCBA. -To participate in staff meetings and training. -Designing individualized treatment goals and children monthly report -Meeting parents on a monthly basis to discuss progress and programs. -Carrying out functional behavioural assessments and behavioural evidence-based interventions. Show less

Behaviour Therapist

• Sep 2015 - Feb 2016

-Assessing functions of behaviours that challenges -Developing personalised behaviours support plan to decrease problem behaviours -Training staff on implementing plans -Reviewing data collection -Assessing functions of behaviours that challenges -Developing personalised behaviours support plan to decrease problem behaviours -Training staff on implementing plans -Reviewing data collection

Assistant Psychologist

• May 2015 - Jan 2016

-Assisting the psychologist during mindfulness sessions for teenagers experiencing anxiety and stress leading to physical illness -Assisting the psychologist reviewing depression and anxiety questionnaires and score them -Reviewing and preparing the materials for the sessions -Participating in literature reviews and researches -Participating in meetings with consultants and other members of staff to promote new therapeutically sessions -Setting up psycho-educational and therapeutically programs for children and adult diagnosed with Diabetes. - Assisting and attending mindfulness based cognitve therapy group session for patients with cardiac health issues. Show less

Assistant Psychologist

• Feb 2015 - Jul 2015

-Accompanying the clinical psychologist on visits and writing up the notes -Reviewing and writing up background information received in advance of assessment interview -Sitting in on diagnostic interview and writing up the notes -Participating in Behaviour Support Plans implementations -Meeting discussing progresses and developing new actions plans for behavioural based interventions -Accompanying the clinical psychologist on visits and writing up the notes -Reviewing and writing up background information received in advance of assessment interview -Sitting in on diagnostic interview and writing up the notes -Participating in Behaviour Support Plans implementations -Meeting discussing progresses and developing new actions plans for behavioural based interventions

Secretary

• May 2014 - May 2015

- Responsible for organising meetings, drafting the agenda and preparing/circulating minutes of meetings. - Facilitating the psychological growth of students in terms of self and career. - Generating and promoting awareness of the PSI and psychology to external audiences –which include psychology students - Organising events such as career events, social events and academic workshops for psychology students and helping out at other PSI events - Responsible for organising meetings, drafting the agenda and preparing/circulating minutes of meetings. - Facilitating the psychological growth of students in terms of self and career. - Generating and promoting awareness of the PSI and psychology to external audiences –which include psychology students - Organising events such as career events, social events and academic workshops for psychology students and helping out at other PSI events

Fixed Assets Analyst

• May 2013 - Aug 2014

-Processing of Fixed Assets Capitalizations, Disposals, Transfers according to US GAAP and local statutory rules. -Validating of CPAs (Capital Project Approvals) according to Baxter policy and procedures. -Resolving of Local Finance accounting issues for the EMEA Region. -Reconciliation of Balance Sheet clearing accounts. -Supporting Business Analysts with ad hoc reports such as depreciation simulations, Expenditure reports, and depreciation reports. -Reconciling Fixed Assets with General Ledger according to US GAAP and local statutory rules and booking journal entries to resolve differences. -Processing and analysis of monthly depreciation runs in JD Edwards system (Investigation and resolution of depreciation anomalies). -Participating in the SOX Self-Testing Internal audit. Show less

Travel and Expenses Analyst

• Apr 2011 - May 2013

-Processing reports to monitor the workload on daily, weekly and monthly basis. -Supporting the Travels & Expenses Team and dealing with any issues related to the VAT department. -Responsible for organizing training for the new members of the team. -Resolving and analysing any customer’s queries. -Participating in different projects with new clients through the implementation face and participating in conference calls to support customers. -Audit of Expenses Reports. -Processing reports to monitor the workload on daily, weekly and monthly basis. -Solving customer issues by phone (assigned to helpdesk). -Main contact person for the Italian Market and translating different legal and VAT documentation from Italian to English. -Consulting Italian legal public entities to gain information regarding any VAT matter. -Carrying out a range of administration tasks. Show less