Experience

IDEMIA North America

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Business Line Manager International Orders

  • Jan 2013 - Present

  Coordinate a line of production team to manufacture small batches of EMV payment cards in a very short period. Managing also the Metal Card production line. Ensure the proper execution under the Service Level Agreement and with the expected quality of the products with the appropriate planning of the dedicated cells. Support in the manufacture side, the Sales team with these products in the market. Coordinate a line of production team to manufacture small batches of EMV payment cards in a very short period. Managing also the Metal Card production line. Ensure the proper execution under the Service Level Agreement and with the expected quality of the products with the appropriate planning of the dedicated cells. Support in the manufacture side, the Sales team with these products in the market.



IDEMIA

• France
• Software Development
• 700 & Above Employee

• Account Coordinator for Latin America

  • Jan 2011 - Present

  Managing customer relationship thru out Latin America.

• Business Line Manager For Xpress and International Orders

  • Jan 2011 - Present



HelpUSell Direct Homes

• Realtor / Agente de Bienes y Raices

  • May 2006 - Present

  Represent clients under the strict Code of Ethics of the National Association of Realtors to negotiate the sale, purchase, exchange or rental of another's interests in real estate, business opportunities and options. Represent clients under the strict Code of Ethics of the National Association of Realtors to negotiate the sale, purchase, exchange or rental of another's interests in real estate, business opportunities and options.



Casa de Venezuela

• United States
• Civic and Social Organizations

• Board Member -Membership Secretary

  • Aug 2005 - Present

  Membership Administration. The main responsability is to register new members, update existing members database. Develop plans to increase member base and support the vision and the mission of Casa de Venezuela. Membership Administration. The main responsability is to register new members, update existing members database. Develop plans to increase member base and support the vision and the mission of Casa de Venezuela.



Free Lance Interpreter

• Interpreter (spanish-english)

  • Oct 2005 - Jan 2011

  Interpreter in Doctors practice appointments, private therapists’ appointment with children at their houses and Parent Conferences at schools. Interpreter in Doctors practice appointments, private therapists’ appointment with children at their houses and Parent Conferences at schools.



SAP

• Germany
• Software Development
• 700 & Above Employee

• R/3 Human Resources Consultant

  • Nov 2001 - Feb 2003

  Handle specific R/3 Human Resources messages and suggest solutions by retrieving existing information from the Notes and/or Customer Messages databases, product documentation or existing product knowledge

• Customer Care Consultant

  • Jul 1997 - Nov 2001

  Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and work well with others at all levels.



Intercontinetal Hotel Tamanaco, Caracas

• Customer Relationship Coordinator

  • Jan 1995 - Jul 1997

  Performed a variety of tasks including: hosting, cocktail serving, and maintained and encouraged customer loyalty through the courteous and efficient resolution of disputes, complaints, and discrepancies Performed a variety of tasks including: hosting, cocktail serving, and maintained and encouraged customer loyalty through the courteous and efficient resolution of disputes, complaints, and discrepancies



Turismo Yekuana, Caracas, Venezuela

• Travel Agent

  • Feb 1994 - Jan 1995

  Prepare and dispatch tour packages, make reservations, create tickets. Prepare and dispatch tour packages, make reservations, create tickets.