Carolin Plath

Customer Success Coordinator at Omnipresent
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Contact Information
us****@****om
(386) 825-5501
Location
Germany, DE

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Experience

    • United Kingdom
    • Human Resources Services
    • 200 - 300 Employee
    • Customer Success Coordinator
      • Oct 2022 - Present

    • Substitute Teacher
      • Feb 2018 - Present

      Goddelau, Hesse, Germany  Substituted all subjects’ grades 5 - 10, according to demand.  Taught Ethics in 5th, 6th & 9th grade, and English in 9th grade.  Maintained day-to-day classroom management and discipline to promote learning initiatives.  Created and developed lesson plans according to students' academic needs, including both group and individual work.  Observed and evaluated students' performance, behavior, and social development.

    • Substitute Teacher
      • Feb 2018 - Oct 2022

      Goddelau, Hesse, Germany  Substituted all subjects’ grades 5 - 10, according to demand.  Taught Ethics in 5th, 6th & 9th grade, and English in 9th grade.  Maintained day-to-day classroom management and discipline to promote learning initiatives.  Created and developed lesson plans according to students' academic needs, including both group and individual work.  Observed and evaluated students' performance, behavior, and social development.

    • Switzerland
    • Education Administration Programs
    • 1 - 100 Employee
    • Summer Camp Manager
      • Jun 2019 - Aug 2019

      London, England Metropolitan Area From June to August 2019 I led an English summer camp in the center of London that welcomed Teenagers aged 13 - 17 from over 10 countries. Main Tasks: • Motivating and leading an international team of 30+ staff members • Liaising with suppliers • Weekly payrolls and staff costs refunding • Budgetary control • Liaising with sales offices • Planning and coordinating arrivals and departures • Staff allocation to groups, days off and sick days • Room allocations &… Show more From June to August 2019 I led an English summer camp in the center of London that welcomed Teenagers aged 13 - 17 from over 10 countries. Main Tasks: • Motivating and leading an international team of 30+ staff members • Liaising with suppliers • Weekly payrolls and staff costs refunding • Budgetary control • Liaising with sales offices • Planning and coordinating arrivals and departures • Staff allocation to groups, days off and sick days • Room allocations & Occupancy planning • Preparing and delivering staff meetings and briefings • Student welfare and discipline • Overseeing the management of stock and equipment • Dealing with problems and emergency situations • Ensuring a satisfying customer experience for Students, Parents and Groups • Risk assessment • Ensuring the Center’s paperwork is always up to date • Welcoming 500+ international students Skills: Fast Problem-Solving, Quick adaption, Communicating with various Stakeholders, Remaining calm and collected under immense pressure Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Administration and Marketing Intern at St. Paul Preparatory School
      • Sep 2016 - Feb 2017

      380 Jackson Street, St. Paul, MN 55101 The internship involved varying duties including; processing applications, developing new marketing strategies and ideas, creating social media campaigns, producing and publishing photo and video material, creating business and marketing communication content and participating in various fundraising projects.

    • Netherlands
    • Wholesale
    • 1 - 100 Employee
    • Webshop Manager
      • May 2015 - Dec 2015

      Veendam Manages the german Webshop Writes Texts for Products / Categories Works with Google AdWords / SEO Online Marketing / Social Media

    • Germany
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Retail Sales Assistant
      • Nov 2012 - Aug 2013

      Bielefeld und Umgebung, Deutschland - Customer service - Took care of the selling space, goods and storage

Education

  • Católica Lisbon School of Business and Economics
    Master of Science - MS, International Management; Minor in Strategy & Consulting
    2018 - 2020
  • Sogang University
    DAAD Scholarship for the study of Asian Languages, Korean Language and Literature
    2020 - 2021
  • National Chengchi University
    Master of Business Administration - MBA, Minor
    2019 - 2020
  • Hanzehogeschool Groningen
    Bachelor of Business Administration (B.B.A.), International Business & Management
    2014 - 2018
  • Soongsil University
    Minor, Korean Language and Culture
    2016 - 2016
  • Albrecht-Dürer-Schule, Weiterstadt
    A-Level
    2003 - 2012
  • St. Paul Preparatory School
    2009 - 2010

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