Experience

Car-Part.com

• United States
• Software Development
• 100 - 200 Employee

• QA Software Tester

  • Mar 2015 - Present



Great American Insurance Group

• United States
• Insurance
• 700 & Above Employee

• Quality Assurance Analyst

  • 2009 - Feb 2015

  • Initiated a project that created test bed data for monthly manual and automated testing of legal payments through Guidewire ClaimCenter, saving data entry of four people, over three days of entry each month.• Independently completed expansion of regression test suite for our proprietary Claims tool, after performing gap analysis and obtaining customer signoff.• Maintained regular smoke and cycle day testing of our Commercial Auto policy system, to support monthly deployment from development environment through production.• Successfully transitioned testing support for a customer ticketing system to offshore, saving multiple days of internal testing time.Developed and coordinated test plans.• Designed and executed test cases and prepared defect reports according to company processes.• Reviewed defects, prepared test plans and wrote test cases to support thorough testing of the defects found.• Entered detailed defect information into the HP Application Lifecycle Management tool and JIRA, following company processes for routing and categorizing defects.• Maintained test suites for integration testing activities.• Created and managed testing software scripts in the HP Testing Suite and in an internally developed proprietary tool for test script automation.• Effectively worked with business analysts and product managers to meet deliverable deadlines for various online claim and policy software projects.• Assigned task allotments to teammates and offshore resources.• Prepared functionality/requirement coverage reports using HP Application Lifecycle Management tool.• Conducted meetings with the Team over project related information, sharing suggestions on improving the team's test coverage.• Provided related communication to the development team, project team, and management.• Provided post-implementation testing in response to production support for all deliverables to insure a quality online product. Show less

• Business Intelligence Analyst

  • 2002 - 2009

  • Served as subject matter expert for staff in Cognos and Business Objects Business Intelligence tools, including LDAP security and application troubleshooting.• Created training materials for business customers, in the use of our Cognos Business Intelligence models, and provided one-on-one training to new team members and business customers.• Independently migrated and tested a planned upgrade to Cognos 7, including migrating user accounts to a new LDAP model, migrating data models, hierarchical report cubes, and stand-alone reports to a new server environment that resulted in zero downtime for our customers.• Independently created, enhanced, maintained and monitored multiple business intelligence models, for several business units. • Built report and cube objects in Cognos 7 through Cognos 10 and Business Objects environments.• Maintained multi-server Claims Data Warehouse Reporting environment. • Lead all Unit, Integration and UAT testing for Cognos Environment consolidation project. Had no issues or downtime, when new environment was moved into Production.• Assisted Infrastructure Services and the Customer Care Center with technical support of the Cognos reporting environment. • Resolved or coordinated resolution of support tickets for multiple Business Intelligence environments.• Performed maintenance and updates on both Cognos and Business Objects metadata layers, resulting from database and design changes.• Maintained security database for Cognos accounts and assisted in the creation of script generators for the batching of user creation. • Provided the Unit, Integration and UAT testing for multiple Oracle upgrades and had 100% success each time. Show less

• Application Developer

  • Jun 1999 - 2002