Carole Merkerson
International and Corporate account Customer Service Rep at Coatings & Adhesives Corporation- Claim this Profile
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Topline Score
Bio
Don Clark
Carole is very efficient, team player and is an advocate of process improvement. Proactive in her work and a problem solver. She picks up new information quickly and concisely understands it. A great asset to any potential employer.
Don Clark
Carole is very efficient, team player and is an advocate of process improvement. Proactive in her work and a problem solver. She picks up new information quickly and concisely understands it. A great asset to any potential employer.
Don Clark
Carole is very efficient, team player and is an advocate of process improvement. Proactive in her work and a problem solver. She picks up new information quickly and concisely understands it. A great asset to any potential employer.
Don Clark
Carole is very efficient, team player and is an advocate of process improvement. Proactive in her work and a problem solver. She picks up new information quickly and concisely understands it. A great asset to any potential employer.
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Experience
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Coatings & Adhesives Corporation
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United States
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Chemical Manufacturing
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1 - 100 Employee
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International and Corporate account Customer Service Rep
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Aug 2014 - Present
I am an International and Corporate account Customer Service Rep / Logistics Support. My work entails service and support to key accounts with a major focus on their needs and requirements. Logistics support involves shipping product to Canada, South America and Asia in an economical and efficient manner, taking care of all documents needed for customs. I coordinate between multiple internal departments ensuring a smooth and on-time delivery . I am an International and Corporate account Customer Service Rep / Logistics Support. My work entails service and support to key accounts with a major focus on their needs and requirements. Logistics support involves shipping product to Canada, South America and Asia in an economical and efficient manner, taking care of all documents needed for customs. I coordinate between multiple internal departments ensuring a smooth and on-time delivery .
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Piedmont Service Group
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United States
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Facilities Services
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100 - 200 Employee
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Dispatcher / Customer Care
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Apr 2013 - 2014
Responsible for the dispatch of Service Techincians covering S'eastern NC and N'eastern SC. I also take care of our customers' everyday needs as well as accounts payables. Responsible for the dispatch of Service Techincians covering S'eastern NC and N'eastern SC. I also take care of our customers' everyday needs as well as accounts payables.
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Interroll Corp
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United States
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Transportation, Logistics and Storage
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1 - 100 Employee
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Inside Sales Specialist
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Apr 2007 - Jan 2012
Responsible for handling incoming customer communication via phone, fax, mail and e-mail worldwide. I provided technical support along with processing quotes, order entry and tracking orders. Strong accuracy and concentration to detail. Maintains high personal standards, posses self-discipline and competent in job knowledge. Responsible for handling incoming customer communication via phone, fax, mail and e-mail worldwide. I provided technical support along with processing quotes, order entry and tracking orders. Strong accuracy and concentration to detail. Maintains high personal standards, posses self-discipline and competent in job knowledge.
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Port City Staircase
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United States
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Construction
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1 - 100 Employee
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Inside sales rep
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Jul 2005 - Feb 2007
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Fenner Drives
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United States
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Industrial Automation
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100 - 200 Employee
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Production Coordinator / scheduler
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Jan 2000 - Jun 2005
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Chloride Group plc
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Inside Sales / Quotations Specialist
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Jan 1996 - Jun 2005
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Education
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Port Credit Secondary School
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Cape fear community college
Spanish in the workplace