Experience

Charles Street Solutions

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Credit Controller

  • Nov 2016 - Present



K West Hotel & Spa

• Credit Manager

  • Dec 2013 - Sep 2016

  London, United Kingdom - Direct various functions which comprised of Reconciliation, Sales ledger and credit cards reconciliation. Guarantee debts recovered and liaise with senior management on final decisions regarding debt recovery. - Competently coped with two assistants in order to successfully achieve receipt of 70% of payments within 30 day terms, always exceeding the debt percentage target by 1.1% for over 90 days as well as efficiently maintain an average yearly DSO of 31 days. - Plays an integral role… Show more - Direct various functions which comprised of Reconciliation, Sales ledger and credit cards reconciliation. Guarantee debts recovered and liaise with senior management on final decisions regarding debt recovery. - Competently coped with two assistants in order to successfully achieve receipt of 70% of payments within 30 day terms, always exceeding the debt percentage target by 1.1% for over 90 days as well as efficiently maintain an average yearly DSO of 31 days. - Plays an integral role in ensuring guest satisfaction thorough understanding of banking procedures which includes payment issues, and guest queries. - Offer coaching to all front desk officers to achieve excellence in communication with clients and company departments which is helpful to add credibility and confidence in decisions. - Liaise with customers in relation to payment and obtain quick settlement of debt. Significantly maintain outstanding relationship with debtors.

• City Ledger Clerk

  • Apr 2006 - Dec 2013

  Part Time - City Ledger Clerk