Carole Ann Fields
Director of People Operations at NSA Storage- Claim this Profile
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Bio
Experience
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NSA Storage
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United States
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Real Estate
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1 - 100 Employee
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Director of People Operations
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Dec 2021 - Nov 2023
Greenwood Village, Colorado, United States Project leader to transition Corporate and Field HRIS for a team of over 1,200 to Paycom. Payroll and benefits leader to transition HRIS systems to Paycom and extraction from PEO. Leads a team of two recruiters for full cycle recruitment from field leaders to corporate leaders. Administer PI to all current team members and all applicants, including job targets, interview guides, and interview guides for hiring manager. Leads a team of People Operations for the company, including two… Show more Project leader to transition Corporate and Field HRIS for a team of over 1,200 to Paycom. Payroll and benefits leader to transition HRIS systems to Paycom and extraction from PEO. Leads a team of two recruiters for full cycle recruitment from field leaders to corporate leaders. Administer PI to all current team members and all applicants, including job targets, interview guides, and interview guides for hiring manager. Leads a team of People Operations for the company, including two generalists that are direct reports. Assists with coaching and advising employees and leaders on performance and interpersonal issues. Drafts and delivers moderately complex Employee Counseling Reports (ECR) and may terminate employees based on issue. All ER investigations. Maintains employee and organizational data in HRIS and other systems; provides necessary reporting to the organization; maintains employee files according to requirements and record retention; keeps job descriptions up to date, accurate and compliant. Acts as a point of contact for employees and managers regarding leave of absence; workers compensation etc. Show less
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Chick-fil-A Restaurants
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United States
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Restaurants
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700 & Above Employee
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Chief Human Resources Officer
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Apr 2019 - Dec 2021
Gulf Co-create with operator the long-term vision for leadership and talent development Serve as talent development advisor to Operator so the business can grow & compete successfully Leads the recruitment, selection, new hire training, on-going development, support, compensation, director level bonus, employee benefits, and performance evaluation of exceptional team members Identifying, designing, and implementing new recruitment strategies that yield a diverse, applicant pool for… Show more Co-create with operator the long-term vision for leadership and talent development Serve as talent development advisor to Operator so the business can grow & compete successfully Leads the recruitment, selection, new hire training, on-going development, support, compensation, director level bonus, employee benefits, and performance evaluation of exceptional team members Identifying, designing, and implementing new recruitment strategies that yield a diverse, applicant pool for available positions (to include web and social media) Create compelling and accurate job descriptions clarifying roles for all positions Provide leaders with development opportunities they need to perform and enhance their careers Drive the continuous improvement process Assign action plans/projects to leaders coaching them to Provide HPLT support and coaching to other Operators upon request Build effective relationships with operator, directors, leaders to: Meet weekly with Executive Leadership Team as strategic partner Communicate improvement ideas to Operator/Field Consultant/corporate office Show less
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Goodwill Industries of the Southern Rivers
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United States
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Non-profit Organizations
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100 - 200 Employee
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Manager of Career Services
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Oct 2013 - Apr 2019
Newnan Supervise, interview, hire and train team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems/issues or concerns related to all aspects of the career centers. Serve as a liaison between Goodwill SR and local businesses, educational institutions and organizations in recruiting and identifying potential partnerships.
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Director of Programs
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May 2012 - Oct 2013
Newnan, ga Work with the President and CEO to develop external and internal communications strategies. Oversee the implementation of external and internal communications for the chamber, including media relations, social media, electronic communications, and other efforts that provide consistent awareness to both internal and external audiences. Manage and enhance multiple Chamber programs including, Leadership Coweta, Business Women’s Network, and Young Professionals.… Show more Work with the President and CEO to develop external and internal communications strategies. Oversee the implementation of external and internal communications for the chamber, including media relations, social media, electronic communications, and other efforts that provide consistent awareness to both internal and external audiences. Manage and enhance multiple Chamber programs including, Leadership Coweta, Business Women’s Network, and Young Professionals. Coordinate and manage several major signature Chamber events including the Annual Meeting and the Bowling Adventure. Show less
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Career Center Manager
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Mar 2009 - May 2012
Newnan, GA Planned, organized and coordinated programs with agencies and groups in the community. Provided leadership and assistance. Prepared reports and disseminated information. Maintained contact with representatives of other organizations to exchange and update information on resources and services available.
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People Services Manager
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Aug 2009 - Jun 2010
Columbus, Georgia Area Screened and referred applicants to hiring personnel in the organization, making hiring recommendations when appropriate. Established and maintained relationships with hiring managers to stay abreast of current and future hiring and business needs. Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act.
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Area Manager/Career Facilitator
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Oct 2004 - Mar 2009
Griffin, GA Supervisor to field services staff ensuring that performance measures are met or exceeded. Team Leader for Work Ready in Coweta County and region member for Work Ready Community. Speak in communities regarding Work Ready and Workforce Development. Recruit individuals in college and unemployed for WIA training and assistance. Assist trade affected terminated persons with Trade Readjustment Allowance. Recruitment of partnerships with state and local government… Show more Supervisor to field services staff ensuring that performance measures are met or exceeded. Team Leader for Work Ready in Coweta County and region member for Work Ready Community. Speak in communities regarding Work Ready and Workforce Development. Recruit individuals in college and unemployed for WIA training and assistance. Assist trade affected terminated persons with Trade Readjustment Allowance. Recruitment of partnerships with state and local government agencies and private agencies. Show less
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Resource Specialist
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Jun 2004 - Oct 2004
Aided clients in the resource area, making certain individuals were aware of resources/services. Assisted clients in creating cover letters and résumés. Provided re-employment services to individuals, assisting individuals with his/her job search and training opportunities.
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Chick-fil-A Restaurants
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United States
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Restaurants
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700 & Above Employee
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Shift Manager
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Oct 1998 - Oct 2004
Newnan, Georgia Assisted customers in all areas of the store. Trained new employees. Balanced drawers at the close of each business day ensuring accuracy. Made certain all employees and customers were completely satisfied.
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Education
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LaGrange College
Human Services, Social Work