Carol C.
Office Manager at Cornerstone Mexico- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Communication Strategies for a Virtual Age
University of TorontoJul, 2020- Nov, 2024 -
Influencer Marketing Strategies
Rutgers UniversityJul, 2020- Nov, 2024 -
Viral Marketing and How to Craft Contagious Content
The Wharton SchoolMay, 2020- Nov, 2024 -
Integrative Nutrition Health Coach
Institute for Integrative NutritionDec, 2015- Nov, 2024 -
Managing responsibility: Practicing sustainability, responsibility and Ethics
The University of Manchester -
Nutritional Therapist
The Health Sciences Academy -
The Science of Well-being
Yale University
Experience
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Cornerstone Mexico
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Mexico
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Human Resources Services
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1 - 100 Employee
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Office Manager
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May 2023 - Present
Administrative Management: Expertly handle office contracts, negotiations, and leasing to ensure cost-effective and favorable agreements. Purchases and inventory as needed. Manage procurement, branding, and marketing materials for a cohesive company image. Coordinate meetings, expense reports, workplace services, and office decor to optimize efficiency. Human Resources (HR): Lead hiring, onboarding, and team-building activities for a cohesive and talented workforce. Administer contracts, company policies, and employee benefits to ensure compliance and employee satisfaction. Information Technology (IT): Prioritize and resolved IT issues, purchasing of correct IT equipment and compliance , management of email accounts, administration and management of software licences, primary point of contact with IT external vendor. Administer RCRM systems, ensuring smooth customer relationship management. Finance and Accounting: Handle invoicing, payments, and customer relationships to ensure financial accuracy. Preparing of monthly projections and controlled employee commissions for effective financial management. Travel and Events Coordination: Arrangements of travel, accommodations, and executive transportation for smooth business operations. Organizing company events, gatherings, and retreats to promote team bonding and engagement. Show less
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Givaudan
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Switzerland
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Chemical Manufacturing
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700 & Above Employee
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General Services Supervisor
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Oct 2018 - May 2023
Supervised and mentored teams of administrative staff and contractors, maximizing productivity and efficiency. Implemented efficient office procedures, resulting in a 40% increase in workflow efficiency. Successfully managed budgets, reducing costs by 47% through strategic vendor negotiations and expense tracking. Coordinated office events and meetings, fostering a collaborative work culture and providing logistical support. Coordinated Wellness programs, organizing diverse campaigns to promote employee well-being. Maintained office supplies and inventory, ensuring cost-effective procurement practices. Oversaw daily facility operations, ensuring a safe and well-maintained environment. Coordinated canteen services, increasing customer satisfaction from 72% to 93%. Implemented preventive maintenance schedules and jobs, reducing equipment breakdowns by 60%. Conducted regular inspections, improving workplace safety compliance by 62%. Negotiated contracts with vendors, achieving 40% cost savings while maintaining service quality. Managed office relocations and renovations, minimizing disruptions to business operations. Maintained comprehensive records and provided valuable insights to management using Concur, SAP, and Docusign. Show less
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Unilever
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United Kingdom
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Manufacturing
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700 & Above Employee
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EA/General Services
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Dec 2016 - Oct 2018
Support Specialist for Factory Director and Regional Board of Directors: Efficiently assisted the Factory Director in personal and executive tasks, ensuring smooth day-to-day operations. Managed lodging and travel arrangements, ensuring hassle-free travel for the leadership team. Coordinated transportation logistics to optimize efficiency and punctuality. Organized events and catering services, providing seamless experiences for meetings and gatherings. Skillfully prepared T&E reports, maintaining accurate financial records. Handled medical claims, ensuring timely processing and reimbursement for employees. Managed complex calendars for the leadership team, facilitating optimal scheduling. Provided comprehensive general services to support various office functions. Actively participated in the development and implementation of wellness programs for employees. Engaged in lectures and workshops to foster continuous learning and growth among the workforce. Show less
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Bain & Company
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United States
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Business Consulting and Services
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700 & Above Employee
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Recruiting & Coordinator
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May 2010 - Aug 2013
Led and managed all Associate, Summer, and MBA recruitment programs, ensuring successful hiring of top talent. Developed and executed effective recruiting strategies to meet current and future staffing requirements. Oversaw the hiring process for administrative employees, streamlining procedures and paperwork. Coordinated candidate travel and lodging arrangements on a global scale, accommodating diverse interview schedules. Maintained accurate and comprehensive employment records for hiring, terminations, transfers, and promotions. Collaborated with management to implement personnel policies and procedures, fostering a supportive work environment. Facilitated communication with candidates throughout the recruitment process, utilizing various social media platforms. Demonstrated strong budget management skills, effectively controlling the annual recruiting budget. Show less
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Kearney
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United States
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Business Consulting and Services
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700 & Above Employee
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Office Manager
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Dec 2000 - Dec 2004
Budget and leasing contracts, control and negotiation, equipment and supply inventory and purchasing. Travel arrangements. Personnel health insurance plans and medical expenses. Coordination of all office and client events. Access control cards and office parking spaces. New employee onboarding, mobile phones, laptops, credit cards, trainings, etc. Hiring/termination of clerical and administrative personnel. Coordination of office facilities and housekeeping. Participation in the planning and design of new offices in Santa Fe. Office security and safety procedures. Show less
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McKinsey & Company
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Business Consulting and Services
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700 & Above Employee
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Bilingual Executive Assistant to Partner
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Feb 1994 - Dec 2000
Conducted extensive research for various projects and provided executive assistance to 2 Directors and 3 Senior Managers.Managed complex agenda scheduling, travel arrangements, transportation coordination, and medical and T&E expenses.Supervised a team consisting of 1 receptionist, 1 messenger, and 2 office chauffeurs.Assisted global partners based on specific requests.Performed document translations to facilitate effective communication.Handled invoicing and prepared monthly reports to support financial processes. Show less
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Research & Information Assistant
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Feb 1991 - Feb 1994
Trained and guided employees on utilizing reference sources, card catalogs, and automated information systems.Efficiently located and provided library materials, such as books, periodicals, tape cassettes, and internal documents, to meet employees' needs.Maintained accurate records of received, stored, issued, and returned items, ensuring an organized cataloging system.Processed new materials, including books, audiovisual materials, and computer software, for inclusion in the collection.Conducted in-depth research using online sources and the Internet, responding to specific information requests.Reviewed and evaluated materials, considering factors like book reviews, faculty recommendations, and current holdings, to make informed decisions when ordering resources.Specialized in locating rare or unique information to fulfill specific inquiries.Organized collections of books, publications, documents, audiovisual aids, and reference materials for easy access.Regularly assessed materials to identify outdated or unused items for disposal.Designed efficient information storage and retrieval systems, along with procedures for organizing and classifying information.Maintained comprehensive records of circulation and materials, managed inventory, and rectified cataloging errors.Successfully negotiated contracts for library services, materials, and equipment.Managed the budget for the Research and Information Center.Developed employee welcome packages and handled the importing of research materials Show less
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Education
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1998 - 2000
Universidad de las Américas Ciudad de México
Business Administration and Management, General -
1998 - 2000
Universidad de las Américas Ciudad de México
TSU, Emergency Medical Services -
2015 - 2017
Institute for Integrative Nutrition
Integrative Nutritional Health Coach, Nutrition and Wellness -
2014 - 2015
The Health Sciences Academy
Nutritional Therapist, Clinical Nutrition/Nutritionist -
2016 - 2016
Harvard T.H. Chan School of Public Health
Evidence-Based Optimal Nutrition, Nutrition Sciences -
2016 - 2016
Harvard Medical School
Lifestyle Medicine: Nutrition and the Metabolic Syndrome, Nutrition -
2015 - 2015
Wageningen University
Macronutrients and Overnutrition, Nutrition Sciences
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