Experience

All-State Career School-Baltimore

• Higher Education
• 1 - 100 Employee

• Senior Financial Aid Representative

  • Mar 2016 - Present

  In my current position, I assist Prospective and current students with their Financial Aid needs from answering FAFSA related questions , to communicating with the Department of Education regarding Financial Aid disbursement issues. In my current position, I assist Prospective and current students with their Financial Aid needs from answering FAFSA related questions , to communicating with the Department of Education regarding Financial Aid disbursement issues.



Everest Institute

• Senior Student Finance Planner

  • Nov 2008 - Mar 2015

  As a Senior SFP, I supervised a staff of 4, coordinating and delegating to adjust departmental capaciyt to serve the business. Managed Campus Financial Aid budgets including FSEOG, and private loan funding. Counseled delinquent self-pay and payment plan students to determine the best resolution possible. Oversaw the Title IV processing and ISIR related issues of new and continuing student loan and grant applications. As a Senior SFP, I supervised a staff of 4, coordinating and delegating to adjust departmental capaciyt to serve the business. Managed Campus Financial Aid budgets including FSEOG, and private loan funding. Counseled delinquent self-pay and payment plan students to determine the best resolution possible. Oversaw the Title IV processing and ISIR related issues of new and continuing student loan and grant applications.



Linens of The Week

• United States
• 1 - 100 Employee

• Senior Accounts Receivable Specialist

  • Aug 2002 - Oct 2008

  •Directly supervised Accounts Receivable associates of the Accounting department. •Reviewed QA audits for accuracy and communicated findings to Assistant Manager•Communicated productivity and errors on a weekly basis to associates •Participated in monthly projection activities of delinquent accounts as well as provided possible solutions to difficult accounts•Prepared daily bank reconciliation, and on an as needed basis the weekly past due report and the A/R monthly percent of Collection report for management. •Liaised with Customer service and drivers from main office for the verification of delivery of products, collection of payments and accuracy of invoices.•Provided AR training and AR related assistance to Baltimore office location as needed. •Maintained and organized requested support for corporate customer invoices and payment remittances•Documented and record personnel-related actions completely and accurately in accordance with human resource guidelines•Reconcile customer statements and correct discrepancies as necessary



Hremt Pharmacy

• Accounts Receivable Technician

  • Mar 2002 - Aug 2002

  •Maintained heavy phone contact with both internal and external customers •Analyzed and monitored the 25 accounts assigned due accounts and initiated collection efforts using 3-touch system •Resolves insurance discrepancies and billing issues that may have resulted from incorrect or incomplete information, therapy changes or updates, and pharmacy or shipping errors • Maintain supporting chronological notes that detail action taken to resolve outstanding account balances •Arranged payment plans for customers, and responded to billing inquiries in a timely manner.•Processed and posted customer payments•Maintain patient demographic information and data collection systems, including all billing/collection reports, queues, or diversions while remaining in accordance with payer and company policy guidelines •Contact patients and Physician’s offices as needed in order to resolve account issues