Carola Terzo

at JVVA Fire & Risk
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES

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Experience

    • Spain
    • Construction
    • 1 - 100 Employee
      • Jan 2023 - Present

      • Apr 2018 - Jan 2023

    • Spain
    • Non-profit Organizations
    • Programs and Events Coordinator
      • Mar 2019 - Present

    • United States
    • Freight and Package Transportation
    • 700 & Above Employee
    • Front office
      • Feb 2018 - Apr 2018

      - Responsible of organization of shipment in Spain (current shipments, dangerous goods shipments, biological samples and freight shipment). - Customer service (by phone or via email). - Quotation for FedEx customers. - Responsible of organization of shipment in Spain (current shipments, dangerous goods shipments, biological samples and freight shipment). - Customer service (by phone or via email). - Quotation for FedEx customers.

    • Spain
    • Education Administration Programs
    • 1 - 100 Employee
    • Responsabile prenotazioni
      • Jan 2015 - Sep 2017

      - Responsible of international relation between customers (including agencies) and the company (European market and other seven countries in the resto of the word). - Marketing and promotion of Enforex-Don Quijote products. - Realization of quotation for groups of foreign students, management and organization of the trip. - Managment and monitoring of each individual customer. - Supervision of services offered such as accommodation courses and activities. - Responsible of international relation between customers (including agencies) and the company (European market and other seven countries in the resto of the word). - Marketing and promotion of Enforex-Don Quijote products. - Realization of quotation for groups of foreign students, management and organization of the trip. - Managment and monitoring of each individual customer. - Supervision of services offered such as accommodation courses and activities.

    • Germany
    • Restaurants
    • 1 - 100 Employee
    • General Manager
      • Jul 2012 - Jul 2014

      During my studies in England (London), I been working in a restaurant as it was the work most accessible and more flexible in terms of schedule. Tasks performed: - Stuff schedule - Managing staff and providing them with feedback - Responding to customer complaints - Preparing reports at the end of the shift/week, including staff control, food control and sales - Maintaining high standards of quality control, hygiene, and health and safety. - Checking stock levels and ordering supplies - Preparing cash drawers and providing petty cash as required - Organising marketing activities, such as promotional events and discount schemes Show less

    • Italy
    • Market Research
    • 1 - 100 Employee
    • Call Center Representative
      • Jun 2011 - Jun 2012

      My task was to get in touch with manufactory enterprises by Unioncamere, Bank of Italy and Chamber of Commerce for theirs economic survey. My task was to get in touch with manufactory enterprises by Unioncamere, Bank of Italy and Chamber of Commerce for theirs economic survey.

    • Italy
    • Advertising Services
    • 1 - 100 Employee
    • Sales Promoter
      • Oct 2008 - Apr 2009

      Customer Service (promoter Nintendo). Customer Service (promoter Nintendo).

Education

  • Università degli Studi di Padova
    Master's degree in Political Science, International Relations, International Politics and Diplomacy
    2009 - 2012
  • Universidad Complutense de Madrid
    Programma Erasmus, Scienze Politiche, Scienze politiche e governo
    2009 - 2010
  • Università degli Studi di Padova
    Bachelor's degree in International Relations, International Relations, Human Rights
    2006 - 2009
  • Liceo Scientifico Tecnologico "Luigi Stefanini"
    Scientific High School, 72/100
    2000 - 2005

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