Carola Schumann
Kundenservicespezialist at priwatt- Claim this Profile
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Bio
Experience
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priwatt
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Germany
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Kundenservicespezialist
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Oct 2021 - Present
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Autodesk
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India
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Software Development
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1 - 100 Employee
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Client Service Representative
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May 2020 - Apr 2021
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Smartbox Group
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Ireland
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Travel Arrangements
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500 - 600 Employee
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Business Development Consultant
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Sep 2018 - Dec 2019
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MRP
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United States
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1 - 100 Employee
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Account Executive Dach Region
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Jan 2018 - Jul 2018
• Tele prospecting and lead generation in the IT sector • Outbound calls to generate technology sales leads on behalf of our global technology clients • Research and gather information • Tele prospecting and lead generation in the IT sector • Outbound calls to generate technology sales leads on behalf of our global technology clients • Research and gather information
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ReNatour
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Germany
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Business Consulting and Services
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Travel Agent
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Jul 2015 - Jan 2018
• Responsible for sales, consultancy and customer support via all online channels. Ensured high customer satisfaction with individual travel enquiries. • Identified actively new products according to the company objectives and prepared the introduction of 3 new products • Pioneered the introduction of a company-wide Wiki to simplify the consulting process (launched in December 2016) • Responsible for sales, consultancy and customer support via all online channels. Ensured high customer satisfaction with individual travel enquiries. • Identified actively new products according to the company objectives and prepared the introduction of 3 new products • Pioneered the introduction of a company-wide Wiki to simplify the consulting process (launched in December 2016)
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SuS Reisen
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Germany
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Travel Arrangements
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Apprenticeship as Travel Agent
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Sep 2013 - Jul 2015
• Processed bookings, change requests and cancellations from customers • Daily routine with several booking systems (Amadeus and Toma) and major price comparison systems (Bistro and LM-Plus) • Successfully represented maxitravelcenter at local fairs • Processed bookings, change requests and cancellations from customers • Daily routine with several booking systems (Amadeus and Toma) and major price comparison systems (Bistro and LM-Plus) • Successfully represented maxitravelcenter at local fairs
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Nationalpark Bayrischer Wald
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Germany
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Wellness and Fitness Services
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Tour Guide
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Oct 2012 - Jul 2013
• Successfully planned and conducted week programs for schools. Main focus: biodiversity, environmental protection and bionic • Independent guiding of kids (8- 10 kids), participated in guiding large groups (>40 kids) • Acquired knowledge in environmental education and leadership • Successfully planned and conducted week programs for schools. Main focus: biodiversity, environmental protection and bionic • Independent guiding of kids (8- 10 kids), participated in guiding large groups (>40 kids) • Acquired knowledge in environmental education and leadership
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Education
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Universität Passau
Bachelor of Arts - BA, INTERNATIONAL CULTURAL AND BUSINESS STUDIES