Experience

Cobb Energy Performing Arts Centre

• United States
• Performing Arts
• 1 - 100 Employee

• Box Office Manager

  • Jul 2007 - Present

  • Recruit, select, and hire a qualified staff. • Develop and maintain standard operating procedures for the Box Office. • Handle customer related issues as they pertain to ticketing for both internal and external customers. • Insure the departments of the Cobb Energy Centre are versed in attendance figures and audience flow for performances. • Provide supervision staff. • Insure that department employees demonstrate and deliver a high level of quality customer service to both internal and external customers. • Instigated the purchase and implementation of account driven ticketing software vs. event driven. Using Ticketmaster’s Archtics as a result of client needs for their retail options. • Submit and build events on TM’s host system and Archtics. Show less



True Colors Theatre Company

• General Manager

  • Apr 2006 - Jul 2007

  • Understand, communicate effectively, and forward the mission of True Colors Theatre Company. • Negotiate contracts for actors, directors, new plays, and commissions. • Negotiate contracts for venue rental. • Liaison with Actors’ Equity Association and all unions. • Coordinate between Administration/Finance, Communications, Development, Production, Community Relations and Artistic departments. • Grant preparation with assistance of Grant Writer. • Prepare and oversee the budgeting process for the company and individual productions. • Oversee cash flow and financial health of the company. Show less



High Museum of Art

• United States
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Visitor Services Manager

  • Aug 2004 - Apr 2006

• Ticket Services Manager

  • May 1988 - Aug 2004