Carol Walker

Human Resources Officer at South West One
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Contact Information
us****@****om
(386) 825-5501
Location
Bristol, England, United Kingdom, UK

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Experience

    • Government Administration
    • 1 - 100 Employee
    • Human Resources Officer
      • Nov 2009 - Present

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • HR Adviser
      • Nov 2009 - Present

      I am an experienced and organised HR Adviser working within Southwest One Limited, which is a unique shared service provider combining private and public sector collaborators such as IBM,Avon and Somerset Constabulary and local authorities. I work with multiple terms and conditions and a range of cultures and values. Main Duties and Responsibilities Providing legally sound innovative solutions to management on a wide range of employee relations issues for example absence management, conduct and capability, change management, recruitment and selection and TUPE. Day to day relationship management of a large occupational health contract. Provision of business intelligence to senior managers and group leaders to inform and direct HR practice within service lines and across the organisation. Researching, updating and writing of policies, best practice guides and templates for the organisation in line with current employment law and organisational culture. I have achieved efficiencies in absence management across two large service lines, and have driven a programme of coaching style management support to facilitate line management learning and ownership.I also research, design and deliver bespoke training across the organisation. Show less

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Senior Human Resources Advisor
      • Jul 2007 - Nov 2009

      This was a key role, working within a shared service environment. The post required the ability to work independently, responding proactively to the demands of the service, but whilst also having a strong team focus when required. During this time I developed a strong professional relationship with Senior Managers and Directorate heads, dealing with a variety of challenging and sensitive employment relations issues. On a day to day basis I provided advice and guidance on all aspects of recruitment and Selection. I was the HR lead co-ordinator for workforce development projects and have designed and delivered bespoke training programmes. Responsibilities included: Monitoring trends occurring within service areas, communicating these and recommending solutions. Reviewing and monitoring policies and practice to ensure they reflect current practice. Developing and delivering training to clients on a range of policies and practice. Supporting Directors, Managers and head teachers in dealing with disciplinary, performance management and grievance issues. Providing advice and guidance on all aspects of recruitment and selection. Human Resources Adviser – North Somerset Council (July 2002 - August 2007)  Provision of daily guidance to line management and employees on terms and conditions, policies and procedures in accordance with good practice and legislative requirements. Responsibilities included: Providing advice & support to Managers and staff during re-structuring processes, and TUPE transfers, preparation of contracts, monthly salary amendments, managing occupational health referrals and any subsequent redeployment work. Conducting and actively participating in maternity and adoption meetings. Providing 1st line advice and guidance on grievance and disciplinary matters. Show less

Education

  • Bridgwater College
    Post Graduate, Chartered Institute of Personnel Development
    2006 - 2008

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