Experience

City of Columbiana

• Government Administration
• 1 - 100 Employee

• Senior Material Control Clerk

  • Oct 2014 - Present

  City of Columbia, S.C.



Health Source Chiropractic and Progressive Rehab

• A/R and Billing Manager

  • Oct 2012 - Sep 2014

  Irmo, SC Financial Officer • Maintain ALL records, inactive, active, paper or Electronic through an intense auditing process. • Train and supervise new employees on proper recording keeping and entering off the records into EHR. • Liaison with the insurance adjusters and applicable attorneys on Personal Injury and Worker Compensation cases. • Verify, dispute and file health insurance, including ICD9, ICD10 and the new CMS1500 forms. • Knowledge of new HealthCare Act Law, insurance and… Show more Financial Officer • Maintain ALL records, inactive, active, paper or Electronic through an intense auditing process. • Train and supervise new employees on proper recording keeping and entering off the records into EHR. • Liaison with the insurance adjusters and applicable attorneys on Personal Injury and Worker Compensation cases. • Verify, dispute and file health insurance, including ICD9, ICD10 and the new CMS1500 forms. • Knowledge of new HealthCare Act Law, insurance and benefits. • Review EoB’s upon arrival and make sure to daily post payments. • Work Accounts Receivable daily to keep current and review for collections bi-weekly. • Work directly with the clinic owner to review financial information, sign reports and review the clinic’s Accounts Receivable. • Upon hire it took 3 months to clean up A/R from 2 years prior to current, reducing A/R by 39% (over $200,000). Receptionist •Open and close the clinic business days. •Cheerfully great each patient with a smile and keep eye contact. Also remember to call each patient by their preferred name. •No call is on hold longer than 30 seconds without checking back in with the caller. •Recall any inactive patients needed to hit the daily goal. •Set Daily, Weekly, Monthly and Year goals. Discuss these goals in the morning “huddle’. •Ensure that all patients never leave without the next appointment. •Assist other TEAM members when needed by doing passive therapies. •Post patient accounts. •Key trait: People pleasing but also assertive enough to know when to politely take control. Marketing Assistant •Rabbit Campaign: Business to Business market to at least 5 businesses in the area each week. •Talk with current patients about their employer and the possibility of stress break massages: great marketing opportunity. •Set up sponsorship for local events and set booths for larger events i.e. AHA Heart Walk. •Maintain relationships and the community and constantly search for new ones. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Corpsman

  • Feb 2007 - Feb 2014

  Administrative Petty Officer •2nd in charge of auditing US NAVY and civilian contractor records at NOSC Ft. Jackson Columbia, SC. •Trained new sailors on proper recording documenting; then on auditing records as well. •Updated paper records and in MRRS (Medical Readiness Reporting System) •Enthusiastically took on all Administrative Duties, taking full responsibility for Monthly Unit Assessments; creating the POM (plan of the month), Recall Bill, Unit Metric, Black and White… Show more Administrative Petty Officer •2nd in charge of auditing US NAVY and civilian contractor records at NOSC Ft. Jackson Columbia, SC. •Trained new sailors on proper recording documenting; then on auditing records as well. •Updated paper records and in MRRS (Medical Readiness Reporting System) •Enthusiastically took on all Administrative Duties, taking full responsibility for Monthly Unit Assessments; creating the POM (plan of the month), Recall Bill, Unit Metric, Black and White Snapshot, and RUADs. •Increased the Unit Medical Readiness from 91% to 100%, bringing the Command’s (203 personal) overall Medical Readiness from 91% to 94%. •Crossed trained other sailors in Administrative duties, further enhancing unit efficiencies. •Created and initiated a Mentoring program, increasing unit cohesion and morale. Took on two Junior Sailors as a Mentor. •Assisted Full-time support staff in preparation of Blue H award package submission and received the Silver Award. •Updated and maintained an average of twenty patient records per shift. •Improved teamwork among staff by conducting weekly education seminars. •Changed and updated the Command’s Health and Wellness Board with a new Healthy Living Topic every month. •Worked with alternating MDs, PAs, RNs, X-ray techs, sonographer techs, etc. •Recommended to attend a Career Counsel School whose purpose is to guide young sailors on their career •Rated Above Standards on Professional Knowledge, Quality of Work, Organizational Equal Opportunity, Personal Job Accomplishment/Initiative, Teamwork, and Leadership on performance review with a total score of 3.90 out of 4.0. Show less



Greenwich Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Phlebotomist

  • Nov 2010 - Aug 2012

  Serve as a key member of interdisciplinary healthcare team for a busy hospital. Ensure optimal patient care and smooth daily functioning inpatient and outpatient services, while always keeping a smile. Key Results: Leader for co-workers on any registration or lab order questions as a peer. Received highest ratings on latest review, to include aspects of patient satisfaction and service. Drawing blood inpatient and outpatient on a variable schedule. Averaging 35 - 40 blood draws a… Show more Serve as a key member of interdisciplinary healthcare team for a busy hospital. Ensure optimal patient care and smooth daily functioning inpatient and outpatient services, while always keeping a smile. Key Results: Leader for co-workers on any registration or lab order questions as a peer. Received highest ratings on latest review, to include aspects of patient satisfaction and service. Drawing blood inpatient and outpatient on a variable schedule. Averaging 35 - 40 blood draws a day/patient encounters a day. Interchanging from independent work to team work. Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease. Show less



Women Physician's Associates

• Certified Medical Assistant

  • Jul 2009 - Oct 2010

  Serve as vital member of technological advanced healthcare team for an upcoming office. Assist seven MDs as well as a RN triage team. Ensured the finest patient care and maintained a smooth daily functioning of the office. Key Results: Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, and MD problems) that allowed doctors and nursing staff to focus on the health concerns of… Show more Serve as vital member of technological advanced healthcare team for an upcoming office. Assist seven MDs as well as a RN triage team. Ensured the finest patient care and maintained a smooth daily functioning of the office. Key Results: Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, and MD problems) that allowed doctors and nursing staff to focus on the health concerns of their patients. Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture, injections and various diagnostic procedures and ancillary tests (immunoassays, chemistry analysis, and urinalysis). Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. Satisfying over 1400 patients a week on a continuous basis. Was selected to as a representative of the entire practice to discuss our framework among a board of other private offices and hospitals. Show less