Carol Segerdahl

Care Coordinator Manager for InterCare Community Health Network at InterCare Community Health Network
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Contact Information
us****@****om
(386) 825-5501
Location
Kalamazoo, Michigan, United States, US

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Credentials

  • Basic Life Support
    American Heart Association
  • TB administration and reading
    -

Experience

  • InterCare Community Health Network
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Care Coordinator Manager for InterCare Community Health Network
      • Mar 2016 - Present

      I began this new opportunity on March 7th and I am very excited with this direction. I work for/with an organization that offers medical/dental/behavioral health to the underserved and under-insured. I am working to re-certify the organization with NCQA in Patient Centered Medical Home status. I will also be working with the Care Coordinators as they follow the higher risk population of patients to restore or maintain optimal health. I began this new opportunity on March 7th and I am very excited with this direction. I work for/with an organization that offers medical/dental/behavioral health to the underserved and under-insured. I am working to re-certify the organization with NCQA in Patient Centered Medical Home status. I will also be working with the Care Coordinators as they follow the higher risk population of patients to restore or maintain optimal health.

  • Spectrum Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Operations Specialist, RN
      • Apr 2010 - Present

      I support the HDVCH specialty practices in areas of patient satisfaction, infection control, outreach, clinical competencies, safety/quality, Blood Management, PICU, Cardiovascular surgery, on-boarding, student placement, patient experience at new hire orientation and leadership. I support the HDVCH specialty practices in areas of patient satisfaction, infection control, outreach, clinical competencies, safety/quality, Blood Management, PICU, Cardiovascular surgery, on-boarding, student placement, patient experience at new hire orientation and leadership.

  • ProMed Family Practice
    • Angling Road, Portage, Michigan
    • Practice Manager
      • Oct 2008 - Apr 2010

      Managed everyday operations of large 29 provider family practice including personnel management, financials, process change, Joint Commission compliance, payroll, and Patient Satisfaction. Managed everyday operations of large 29 provider family practice including personnel management, financials, process change, Joint Commission compliance, payroll, and Patient Satisfaction.

  • Bronson Women's Service
    • Kalamazoo, Michigan Area
    • Clinical Supervisor and Interim Manager
      • Feb 1998 - Nov 2007

      Oversight of all clinical practice in a very large and busy OB/GYN clinic: competencies, Joint Commission, performance reviews, hiring/firing/discipline of staff, scheduling, satellite offices, leadership, and acted as interim manager for this clinic and Maternal Fetal Medicine. Oversight of all clinical practice in a very large and busy OB/GYN clinic: competencies, Joint Commission, performance reviews, hiring/firing/discipline of staff, scheduling, satellite offices, leadership, and acted as interim manager for this clinic and Maternal Fetal Medicine.

Education

  • Spring Arbor University
    Bachelor's Degree, Nursing
    2005 - 2007
  • Bronson School of Nursing
    Diploma, Nursing
    1989 - 1991
  • Ferris State University
    Masters, Nurse Education

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