Experience

Riverlong

• Kenya
• Information Technology & Services
• 1 - 100 Employee

• Business Development

  • Jan 2020 - Present

• Senior Relationship Officer

  • Jan 2020 - Oct 2021

  Roles:• Maintain good relationships with clients so that the business can maximize the value of those relationships.• Identify key contacts at potential client companies to establish and foster relationships• Participate in one-on-one meetings with clients to explain services to guide their choices• Understand the problems and challenges of clients and identify ways the business could better address those needs• Grow the business by identifying new sales and business development opportunities• Seek opportunities to cross-sell or upsell to existing clients• Monitor and assess the activities of our competitors to proactively satisfy and retain our clients• Provide excellent service to maintain a positive reputation for the business• Resolve any customer complaints promptly and professionally• Set revenue targets and develop and execute a strategy to meet them Show less



Track and Trace

• Kenya
• Automotive
• 1 - 100 Employee

• Sales Executive

  • Oct 2017 - Mar 2020

  Roles • Generating leads. • Meeting or exceeding sales goals. • Preparing weekly and monthly reports. • Giving sales presentations to a range of prospective clients. • Managing client relationship through all phases of the sales cycle.. • Working closely with operations and customer support to ensure customer satisfaction. • Being resourceful, energetic, driven, structured and displaying strong desire to take initiative. • Being proactive and goal oriented. • Being polite and patient while dealing with difficult clients. Show less



African Finance Business (AFB)

• Kenya

• Sales Representative

  • 2014 - Nov 2016

  • Customer service • Business development • Product merchandising • Product education • Identify, approach and close potential customers • Customer service • Business development • Product merchandising • Product education • Identify, approach and close potential customers