Experience

CommCan, Inc.

• United States
• Retail
• 1 - 100 Employee

• Human Resources Director

  • Sep 2021 - Present



Westwood Public Schools

• Human Resources Generalist

  • Sep 2017 - Aug 2021



Self-employed

• Operations / HR Consultant

  • 2006 - Aug 2017

  Operations professional with thirty years experience in the consulting, financial services, and education industries. Strong leadership skills with a focus on cost reduction, process improvement, strategic planning, reductions in workforce, compliance, employee relations, compensation, and policy & procedural development.



Boston Public Schools

• United States
• Education Administration Programs
• 700 & Above Employee

• Human Resources

  • Jan 2005 - Jun 2006

  •Responsible for on-boarding and employee relation management for all non-union based employees. •Worked to identify areas for operational improvements and process flow mapping. •Participated in study of teacher absence instances and pattern identification.



PwC

• Professional Services
• 700 & Above Employee

• National Operations Director, Human Resources

  • Jul 1998 - Jan 2004

  • Key Leader in the development of a new centralized model for national HR services delivery. • Served as one of two national leaders of the HR SSC with ongoing responsibilities for the development of national strategic direction. • Oversaw and managed 35 staff and managers in several functional areas within the HR SSC Operations & Compliance area – Employee Separation, Reduction in Force management, National Debt Collection, American Express compliance, Flexible Work Arrangements, Long… Show more • Key Leader in the development of a new centralized model for national HR services delivery. • Served as one of two national leaders of the HR SSC with ongoing responsibilities for the development of national strategic direction. • Oversaw and managed 35 staff and managers in several functional areas within the HR SSC Operations & Compliance area – Employee Separation, Reduction in Force management, National Debt Collection, American Express compliance, Flexible Work Arrangements, Long Term Engagement Management, Educational Support Plan management, Learning & Education Administration, Records Management. • Key contact for payroll management group upon identification of potential high risk issues – responsible for recommendations for corrective action and follow up with affected staff. • Teamed with cross Line of Service Finance and HR communities on matters supporting their strategic business plans to ensure services provided were meeting the business needs of those units. • Responsible for development and execution of all service level agreements with functional groups as they migrated compliance activities to the SSC. • Collaborated closely with Office of General Counsel to ensure all compliance and debt collection related activities were within the various state and federal wage and labor laws. • Key contact for Internal Audit Services activities. • Made recommendations to firm senior management on business decisions and strategic visions based on analysis and determination of cost/risk/benefit. • Responsible for collection of $1.6 million in a 12 month period through the development of the National Debt Collection Team. • Implemented controls for employee departures thereby reducing incurred costs as well as associated dollar loss by $3 million annually. • Realized an aggregate savings of over $3 million within an 18 month period via implementation of various initiatives and identification and correction of internal accrual and reporting issues. Show less



Coopers & Lybrand

• HR Manager

  • 1985 - 1998

  HR Manager 1995 – 1998 • Participated in national program to institute administrative teams in local offices. Presented and promoted program to managers and staff across the country. Provided follow-up consultation to ensure smooth transition to team-focused environment. • Managed vendor relationships with multiple temporary placement agencies. • Key contributor for Annual Review meetings for compensation and bonus review for 60+ staff. Manager of Purchasing & Records… Show more HR Manager 1995 – 1998 • Participated in national program to institute administrative teams in local offices. Presented and promoted program to managers and staff across the country. Provided follow-up consultation to ensure smooth transition to team-focused environment. • Managed vendor relationships with multiple temporary placement agencies. • Key contributor for Annual Review meetings for compensation and bonus review for 60+ staff. Manager of Purchasing & Records Administration 1985 - 1995 • Negotiated all vendor and pricing contracts for the Boston office, exclusive of purchase of technology equipment. • Managed purchasing budget of $750,000. • Implemented JIT purchasing successfully reducing costs by 35%. • Reduced inventory levels through the implementation of an improved inventory tracking system. • Redesigned and implemented system for records center, including retaining, archiving and destruction policies of records pertaining to client base of 1600+. • Designed plan for move and permanent operation in two-site environment. • Developed parameters for and implemented an automated tracking system for the record center. • Decreased error rate in records area by 46%. Show less