Experience

Corporate DNA Consulting

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Online Business Manager

  • Apr 2017 - Present

  I have been working for Corporate DNA Consulting as a freelance business manager since April 2017, and since January 2019 I have been solely responsible for the UK/Europe/USA Business operations. This has involved direct contact with Board level and senior teams with clients such as; Aviva, Heineken, Bank of England, BT, Coca Cola, GSK, Levi Strauss &Co, Morgan Stanley, Vodafone and Unilever. I have been directing the start to end project management of Team Effectiveness and other Leadership development events ensuring that all goes smoothly. This has involved; • Creation of Statement of Work, contracts, NDAs and other paperwork requirements • Organising pre-work assessments, including scheduling calls, setting up and sending out assessment links, monitoring responses, keeping to deadlines, collating results and creating visual representations of results for use by facilitators. • All aspects of event management – venue, logistics, travel, visas, resourcing and printing. • Managing follow up and post work, including scheduling coaching. • Liaising with coaches, facilitators, clients, venues, finance and IT teams at all stages of the process • Implementing a new more robust record keeping system and keeping meticulous paperwork • EA role for CPO • Emphasis on client relationship management and project management roleouts



All Sorted

• United Kingdom
• Business Consulting and Services

• Online Business Manager - Business Support and Project Management

  • May 2016 - Present

  I am an Online Business Manager, and my passion is helping business coaches & consultants evolve, scale & hit their goals. I started off as a Virtual Assistant, supporting small business owners, in particular coaches and consultants. Many of them were suffering from admin overwhelm, had hit an income ceiling, and were finding there were not enough hours in the day. If you are doing all of the admin of a project yourself, there is a limit to how many clients you can work with each month, and this limits both your reach and your income. A typical project might need 5 days of coaching contact, but require additional 10-15 days admin work As on Online Business Manager I recognise that mindset is important, but I focus on the practical processes that can be implemented behind the scenes to reduce admin time and to ensure 100% satisfaction to all your clients. I use my strategy experience, gained over 10 years of working with business coaches, consultants and trainers, and apply it to your individual business. I can help you capture the repeatable processes, set up Asana as your go-to project management tool, and streamline your systems so you can work with flow and ease. I offer 3 levels of support: STRATEGY SORTED - Systems audit call and report, so you can have the benefit of my strategy experience and can explore options that you can implement yourself SYSTEMS SORTED - a 5 week 1:1 VIP programme where I help you get organised! I use Asana to capture your systems and repeatable processes, and set everything up behind the scenes so it's easy to manage - you get happy clients, a reduced to-do list, more headspace and time to work on your passion projects. STAYING SORTED - I will be your virtual business manager, working behind the scenes to keep everything running smoothly, so you just need to focus on your clients. If you would like to re-claim your role as CEO, then book a free discovery call or check out my website www.AllSorted.me for more details.



Bright Yellow Marketing

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Virtual Assisitant for Bright Yellow Marketing

  • May 2016 - Present

  I provide admin support for this Social Media Marketing Company This involves; • scheduling and posting social media posts on behalf of clients on Facebook and Twitter • admin of various Facebook groups and monitor interactions • collating marketing data I provide admin support for this Social Media Marketing Company This involves; • scheduling and posting social media posts on behalf of clients on Facebook and Twitter • admin of various Facebook groups and monitor interactions • collating marketing data



Carol's Childminding

• Bromley, United Kingdom

• Owner

  • 2009 - 2015

  I started up and ran my own business from home as an Ofsted registered childminder, providing high quality care for children. As well as enabling each child to learn and develop as individuals, I also meticulously recorded each child's progress through the Early Years Foundation Stages, planned activities to stimulate, educate and entertain, provided nutritious food and kept my accounts and paperwork up to date. Working with young children meant being patient, flexible, unflappable and highly organised.



New Horizons Computer Learning Centers

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Operations and Training Manager

  • 1998 - 2004

  My role was pivotal to the smooth running and profitability of the centre. This involved scheduling up to 25 trainers with different skills and specialities to cover all the classes running, and making sure all resources such as rooms, computers, and manuals were coordinated and organised on time. I had to make decisions on the profitability of classes, in terms of revenue and customer service. I needed to think on my feet, and be flexible to make quick decisions to cope with last minute changes caused by client indecision or trainer sickness. When I took over this role, the job description was enlarged and my department reduced, so I constantly had to prioritise both my own workload and those of my staff to continue to meet deadlines. I improved the figure keeping and tracking to monitor our resources, kept meticulous and up to date figures, and improved the stock control procedures we had in place. I had to communicate with suppliers, other staff, clients and contractors, to ensure the classes ran successfully and profitably. I worked closely with clients who wanted bespoke courses and managed my team of trainers to design and deliver these customized courses. This role involved the delicate balancing of the trainer’s needs, the company’s and the clients. I was in charge of recruiting, selecting, training and induction of new trainers, as well as the on-going career development and progression of the department.



The Boswells School

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Secondary Science Teacher

  • 1994 - 1997

  As a secondary school teacher, I had to plan my lessons in line with the National Curriculum, carry these out, mark and assess work, keep meticulous records of student progress and supervise practical sessions. As well as enthusing and motivate teenagers to learn about science. I was also a form tutor, responsible for the pastoral development of a form group. As a secondary school teacher, I had to plan my lessons in line with the National Curriculum, carry these out, mark and assess work, keep meticulous records of student progress and supervise practical sessions. As well as enthusing and motivate teenagers to learn about science. I was also a form tutor, responsible for the pastoral development of a form group.