Experience

HNF PROPERTY

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Account Manager

  • Sep 2008 - Present

  • Managing and reconciling rent and service charge accounts • Dealing with a wide range of queries • Purchase Ledger • Chasing any late payers to ensure rent/ service charges are paid on time. • Reconciling & preparing monthly, quarterly and year end accounts for auditing • Managing and reconciling rent and service charge accounts • Dealing with a wide range of queries • Purchase Ledger • Chasing any late payers to ensure rent/ service charges are paid on time. • Reconciling & preparing monthly, quarterly and year end accounts for auditing



Barclays UK

• United Kingdom
• Banking
• 700 & Above Employee

• Processing and Enquiries Adminstrator

  • Sep 2006 - Jul 2008

  • Reconciled closed accounts ensuring balance was always ‘Nil’ at the day end.• Supervised the deceased accounts referral list daily returning monies received back to originators if necessary • Reactivate dormant accounts checking no fraud aspect involved• Training and developing of team members• Dealt with managers request on referral list

• Enquiries and Retrievals Adminstrator

  • Jun 1995 - Aug 2006

  • Investigated missing or payments made in error• Dealing with customers via the telephone, resolving queries and complaint handling• Managed a team involving allocating workloads and motivating to ensure daily deadlines were achieved

• Supervisor

  • Mar 1983 - Aug 1992

  • Managed and responsible for a team of up to 9 clerks, responsible for all processing tasks opening and closing accounts. Making sure all work was correct and complete within deadlines.

• Customer Service Representative

  • Sep 1975 - Jun 1983

  . Cashier . Completed standing orders, direct debits and data input. Enquiries . Assistant supervisor