Experience

The Residences at The Chateaux

• Hospitality
• 1 - 100 Employee

• Concierge Supervisor

  • Jul 2018 - Present

• Owner Services / Concierge

  • Jul 2018 - Present



Stein Eriksen Lodge Deer Valley

• Front Desk / Concierge

  • Jun 2018 - Present

  Front Desk representative and Concierge for the Residences at the Chateaux Deer Valley’s private member-owned residence club. Front Desk representative and Concierge for the Residences at the Chateaux Deer Valley’s private member-owned residence club.



Deer Valley Resort

• United States
• Travel Arrangements
• 500 - 600 Employee

• Guest Service Representative

  • Jan 2007 - Present

  Guest-oriented, driven hospitality professional with over 12 years experience in guest services and proven track record of consistently exceeding guest expectations through passion for customer services and commitment to excellence. Instrumental in building and maintaining strong relations with clientele through creative problem solving, strong follow-through and exceeding guest expectations.

• Guest Service Associate

  • Jan 2007 - Apr 2019



The Chateaux Deer Valley

• Meeting and Events Supervisor

  • Nov 2003 - Jan 2007

  Served as liason between Conference/Meeting Planners and Meeting/Events Manager. Responsible for coordinating, preparing and performing all operations for all conferences, meetings, exposition and special events. Multi-task with strong attention to detail, problem-solving and follow-through capabilities. Received numerous letters of recognition for outstanding customer service. Instrumental in building and maintaining solid relationships with company clientele with high level of retention/renewal rates.



Dana Chase Publications

• United States
• Retail

• Regional Sales Manager

  • Mar 2002 - Apr 2003

  Recognized as a top performer and recruited by Dana Chase Publications for Appliance Magazine, leading magazine in the appliance industry. Sold print and online advertising in assigned territory; developed customer-specific advertising proposals and custom media programs; managed travel to meet with clients, industry meetings and trade shows. Recognized as a top performer and recruited by Dana Chase Publications for Appliance Magazine, leading magazine in the appliance industry. Sold print and online advertising in assigned territory; developed customer-specific advertising proposals and custom media programs; managed travel to meet with clients, industry meetings and trade shows.



BNP Media

• United States
• Book and Periodical Publishing
• 300 - 400 Employee

• Regional Sales Manager

  • Feb 1993 - Mar 2002

  Results-driven, customer-focused trade magazine advertising sales professional. Over 9 years success achieving rapid and sustained growth in revenues and market share throughout given territories in U.S. and in Canada. Promoted and progressed rapidly through positions with increasing responsibility. Generated significant new client business and increased sales by creating innovative, value-oriented presentations and strong rapport-building skills that foster and grow enduring client relationships. Strong networking skills with a talent for prospecting, understanding client needs and integrating relevant value propositions into solutions.