Senior Customer Service Representative

• Jul 2020 - Present

Marketing Executive

• Jul 2019 - Feb 2020

Sales, Social Media and Events Executive

• Sep 2018 - Jun 2019

• Trade Email Marketing, including the design and distribution of point of sale.• Managing social media platforms (Facebook, Twitter, Mailchimp, Wordpress), planning social media campaigns and content creation.•. Creating and managing custom corporate group trips within the Insight Vacations brand.• Arranging and managing events, from trade show to dinners and sponsorships.• Handling sales queries from clients and travel agents across Europe.• Managing company offers and incentives.• Generating sales reports and maintaining databases• Office management, processing invoices, ordering office supplies, arranging staff travel. Show less

Sales & Events Co-Ordinator

• Sep 2017 - Sep 2018

Sales and Administrative Assistant

• Jan 2016 - Sep 2016

Increase sales and business for the company: Call potential business clients. Follow up on advertising enquires and referrals. Source and win new business and actively sell the company and its services. Client relations – ensure effective management of all existing and new accounts including all administration. Updating of client adverts on different platforms (online, mobile and digital television). Updating client databases/contacts when necessary/when requested by Marketing Manager. Assist Accounts Department with invoicing each month and assist clients with account queries when necessary. Assist Marketing Manager with marketing activities from time to time. Show less

Marketing and Publicity Administrative Assistant

• Jul 2015 - Dec 2015

6 month internship. Handling queries from journalists, other media contacts and the general public via the phone, email and written correspondence. Arranging and organising events and interviews and maintaining event and interview schedules. General duties including writing press releases and mail-outs, managing social media platforms and designing promotional material. 6 month internship. Handling queries from journalists, other media contacts and the general public via the phone, email and written correspondence. Arranging and organising events and interviews and maintaining event and interview schedules. General duties including writing press releases and mail-outs, managing social media platforms and designing promotional material.

Telephone Interviewer

• Jan 2015 - Jun 2015

Conducting market research with the general public via telephone. Operating online phone dialing systems. Conducting market research with the general public via telephone. Operating online phone dialing systems.

Secretary

• Sep 2014 - Jun 2015

Arranging events with the aim of assisting DCU students with their careers. Organising committee meetings, creating the order of events and taking minutes. Managing social media platforms including Facebook, Twitter and Instagram. Arranging events with the aim of assisting DCU students with their careers. Organising committee meetings, creating the order of events and taking minutes. Managing social media platforms including Facebook, Twitter and Instagram.

Sales Assistant

• May 2010 - Nov 2014

Serving customers and advising them on products, pricing and availability. Ensuring stock levels were well maintained and that all prices were correct. Arranging seasonal window displays. Serving customers and advising them on products, pricing and availability. Ensuring stock levels were well maintained and that all prices were correct. Arranging seasonal window displays.

Sales Assistant

• Feb 2014 - Feb 2014

During my time at WHSmith I: Interacted with both Dublin airport security staff and customers. I served customers both on til and on the floor. Rearranged stock and carried out stock rotation. Handled Cash. During my time at WHSmith I: Interacted with both Dublin airport security staff and customers. I served customers both on til and on the floor. Rearranged stock and carried out stock rotation. Handled Cash.

Sales Assistant

• Nov 2009 - Feb 2010

Dealing with the public in day to day sales. Organising and cataloguing stock. Handling payments by cash, credit cards and book tokens. Dealing with the public in day to day sales. Organising and cataloguing stock. Handling payments by cash, credit cards and book tokens.