Experience

RN Employment Services

• Australia
• Human Resources Services
• 1 - 100 Employee

• Chief Executive Officer

  • Mar 2022 - Present

  Responsible for providing strategic, financial and operational leadership for the company and work with the Board of Directors and senior leadership team.Communicate effectively and establish credibility throughout the organisation and with the Board of Directors as an effective developer of solutions to business challenges.Provide strategic input and leadership on decision making issues affecting the organisation.Mentor and interact with members of staff at all levels to foster growth and encourage development among senior team and all members of staff.

• Operations Manager

  • Sep 2020 - Present

  Same company-new name

• Regional Business Manager

  • May 2019 - Present

  RISE-Ngurratjuta, is a joint venture creating job opportunities and supporting social infrastructure, through the Community Development Program. This partnership was forged out of opportunity rather than necessity, emphasizing the sophistication and character of both organizations and their goals to bring quality services and better outcomes to the local people and communities in regional and remote Australia.• Start up of new Business into Regions: leasing of offices, set up of offices, recruitment and training of staff, development of new business relationships.• Development and ongoing management of activities to meet community needs or employment outcomes



Department of Veteran Affairs

• Senior Client Service Officer

  • Apr 2018 - Apr 2019

  The Department of Veterans’ Affairs delivers government programs for war veterans, members of the Australian Defence Force, members of the Australian Federal Police and their dependents. PAMT provide early access to medical treatment services for eligible clients while their claims for acceptance of liability for service for specified conditions are being processed.• Support the development of project plans, process and procedures in processing of claims• The daily lead of team, sharing information and assist them to adapt to change and project needs.• Case management of claims to provide support to customers within policy entitlements, throughout the claims life.• Being the primary point of contact for customers to provide progress updates as to claim progression.• Completing claim reviews process; understanding the desired outcome of the client and holding to guidelines and policy.



My Pathway

• Australia
• Civic and Social Organizations
• 1 - 100 Employee

• Regional Group Manager

  • Jul 2015 - Feb 2018

  Regional Group Manager (Operational Manager), Torres Straits & Northern Peninsula Area, My Pathway, Thursday Island, QLD, July 2015 – Current • The management of the contractual operations for total business within the regions including but not limited to governance, financial management, human resources, contract management and commercial business development ensuring high performance achievement, continuous improvement and best practice, accountability and growth.• Manage teams to proactively ensure all processes and systems are used in accordance with operational, cultural and compliance needs.• Establish, maintain and manage effective relationships with Government agencies, Industry and case management teams for effective execution of Regionals and Community Action Plans.



Campbell Page

• Australia
• Non-profit Organizations
• 200 - 300 Employee

• Business Manager

  • Jan 2013 - Jun 2015

  Business Manager – Southern Tasmania, Campbell Page, Hobart, TAS, January 2013 – June 2015• Accountability for the regional results against contractual Key Performance Indicators.• Development and management of Employer engagement and Indigenous Strategies for Tasmania, Victor and South Australia• Financial management of business and the development of the operational budget Business Manager – Southern Tasmania, Campbell Page, Hobart, TAS, January 2013 – June 2015• Accountability for the regional results against contractual Key Performance Indicators.• Development and management of Employer engagement and Indigenous Strategies for Tasmania, Victor and South Australia• Financial management of business and the development of the operational budget



Department of Premier and Cabinet (Tas)

• Australia
• Government Administration
• 700 & Above Employee

• Manager Tasmania Cervical Cancer Prevention Program (Temp)

  • Dec 2012 - Jan 2013

  Manager Cervical Cancer Prevention Program (Contract Position), Department of Health and Human ServicesHobart, TAS, December 2012 - January 2013• Lead the operations, of the Tasmanian component of the National Cervical Screen Program, including the Tasmanian Cervical Screening Register. Manager Cervical Cancer Prevention Program (Contract Position), Department of Health and Human ServicesHobart, TAS, December 2012 - January 2013• Lead the operations, of the Tasmanian component of the National Cervical Screen Program, including the Tasmanian Cervical Screening Register.



Retirement Benefits Fund Tasmania

• Project Officer (Temp)

  • Oct 2012 - Nov 2012

  Project Officer (Temp), RBF (Retirement Benefit fund), Sandy Bay, TAS, October – November 2012• Support the project management of moving location of the Hobart office, including the upgrading of; communications and infrastructure, resources and implantation of new IT system; within six week window. Project Officer (Temp), RBF (Retirement Benefit fund), Sandy Bay, TAS, October – November 2012• Support the project management of moving location of the Hobart office, including the upgrading of; communications and infrastructure, resources and implantation of new IT system; within six week window.



Gebie Job Shop

• Site Manager

  • Aug 2011 - Sep 2012

  Site Manager, Gebie Job Shop - Remote Indigenous Job Services Australia Provider, Groote Eylandt Island, NT, August 2011 – October 2012• Provide leadership and management of the team to deliver quality employment services as outlined in the Employment Services Deed, and in accordance with Gebie objects and values statement. • Effective day to day management of sites, compliance with Gebie policies and procedures, legislative requirements and contractual guidelines, a high quality service recognized and valued in the communities of Groote Eylandt Island. • the development of the ALC 15 year Employment strategy Framework for Groote communities• Financial management of business and the development of the operational budget



Workskills

• Site Leader

  • Aug 2005 - Aug 2011

  Site Leader, Workskills Employment Solutions, Glenorchy & New Norfolk Offices, TAS, August 2005 – August 2011• Responsible for Leadership, Management and end of line responsibilities for the sites, promoting and developing the services of Workskills Employment • Accountable for maximizing contractual performance at the site level• Complete performance evaluations annually, and monthly reviews with each staff member • Financial management of sites; the development and operation of approved budget to deliver nil or positive variance to budget income, expenditure and profit; ensure financial performance targets are met by each staff member as required• Establish good working relationships with Centrelink, TAFE and other providers to ensure that relevant information is available from these services to clients



Department of Premier and Cabinet (Tas)

• Australia
• Government Administration
• 700 & Above Employee

• Incident Administration

  • Mar 2005 - Aug 2005

  Incident Administration, Quality Improvement Unit Royal Hobart Hospital, Hobart, TAS, March 2005 – August 2005(Held two roles while employed)• Provide support to the Royal Hobart Hospital in the management of all incidents, the management and submission of quality accreditation and handling all complaints about the Hospital from staff and member of the public.Recruitment Project Officer, Transition Care Unit Royal Hobart Hospital, Hobart, TAS, • Project managed the recruitment of 30 (medical) personnel within 30 day window.



Rail Infrastructure Corporation NSW

• Senior Client Service Officer

  • Aug 2003 - Feb 2005

  Senior Client Service Officer - Internal Recruitment, Recruitment Centre - Rail Infrastructure Corporation, Sydney, NSW, August 2003 - February 2005• Manage major activities and/or project or a number of activities to ensure services meet agreed client specifications and are delivered in accordance with Service Agreements within recruitment.• Recruitment and Selection of Executive level roles (General Manager) within the organization.• Standardize the recruitment process including areas of talent acquisition supporting a tailored recruitment strategy for each business unit to meet business needs.• Review, develop HR policies (Recruitment, Probation, Temp and Casual employment, termination) in line with the two merging organization (State Rail and RIC)