Carol Gugliemetti

Senior Customer Relations Manager at Mom's Choice Awards
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Contact Information
us****@****om
(386) 825-5501
Location
Rockford, Illinois, United States, US

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Michael Mell

Very impressive resume and skill set, any employer would be lucky to have you!

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Senior Customer Relations Manager
      • Jul 2019 - Present

      *Business Development, New Account Research and Account Management *Involved in new CRM hiring and professional development *Attend Industry Trade Shows *Business Development, New Account Research and Account Management *Involved in new CRM hiring and professional development *Attend Industry Trade Shows

    • United States
    • Real Estate
    • 300 - 400 Employee
    • Destination Services Consultant
      • Jan 2019 - Present

      * Coordinate relocation services for both domestic and international clients * Initiate needs assessments with transferee for housing, community orientation, school searches * Provide guidance and information to international transferee for drivers license/ social security number/bank account set up * Collaborate with in-house managers to provide stellar service for client and transferee * Coordinate relocation services for both domestic and international clients * Initiate needs assessments with transferee for housing, community orientation, school searches * Provide guidance and information to international transferee for drivers license/ social security number/bank account set up * Collaborate with in-house managers to provide stellar service for client and transferee

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Territory Sales Account Executive
      • Jul 2017 - Sep 2018

      * Re-establish majority of market share for company's flagship territory * Account management for house accounts to solidify relationships and grow business * Build business relationships throughout 5 county territory * Self education to stay abreast of ever changing rules and regulations within Occupational Medicine Field * Re-establish majority of market share for company's flagship territory * Account management for house accounts to solidify relationships and grow business * Build business relationships throughout 5 county territory * Self education to stay abreast of ever changing rules and regulations within Occupational Medicine Field

    • Account Manager
      • Feb 2014 - Oct 2016

      • Establish brand new territory for company in Rockford & Peoria markets through cold calling, marketing, presentations and networking • Build relationships with referral sources in home healthcare, managed care, hospitals, clinics and community organizations• Manage community liaison staff, schedule assessments, follow up with referral sources• Research to stay abreast of how healthcare market is changing due to PPACA, ACO & MCO• Achieved 100% of quota for most recent past two quarters of 2016 ExactCare is a leading pharmacy provider that specializes in the management of home-based patients requiring multiple medications. Established on the principles of patient-centric, pharmacy case management, ExactCare offers comprehensive home pharmacy services that include the ExactPack custom packaging system, individual patient assessment and medication reconciliation, medication therapy management (MTM), and free home delivery. This unique, clinically-focused pharmacy service model simplifies medication administration and helps patients achieve appropriate adherence to complex medication regimens. Effective medication management and adherence to therapy is associated with improved clinical outcomes, lower overall cost of care and most importantly, improved patient quality of life.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Benefit Education Specialist
      • Mar 2013 - Feb 2014

      Improving the quality of healthcare in low resource environments through building mutually-beneficial partnerships with providers and community groups.Educating those on state funded insurance about the choices available to them to access quality healthcare for themselves and their families. Improving the quality of healthcare in low resource environments through building mutually-beneficial partnerships with providers and community groups.Educating those on state funded insurance about the choices available to them to access quality healthcare for themselves and their families.

    • United States
    • Wellness and Fitness Services
    • 400 - 500 Employee
    • Account Executive, Business Development
      • Apr 2011 - Jan 2012

      I promote our wellness screening services to health insurance brokers, and life insurance companies. Providing a value-add, turn-key wellness program that is also commissionable activity for our partners.

    • National Account Manger
      • Oct 2010 - Apr 2011

      Associations-Affinity ProgramsDeveloping new revenue channel by selling our screening services as a member benefit to associations Secured 15 associations with a total membership of 250,000 in 4 monthsPursuing credit union industry to implement affinity program with "gift card" incentive for credit union members Aligning our affinity program with third party interests to secure larger memberships collectively

    • Health Service Coordinator
      • Jun 2005 - Oct 2010

      Responsible for coordinating 10 community health screening events per month Meet bi-weekly deadlines; exceed minimum revenue goals on a regular basisUtilize grass roots marketing techniques to increase event revenueConduct 5-10 public speaking engagements per month to educate and acquire additional revenueFamiliarity with diverse community groups - social, religious, fraternalManage hospital partnerships within territory Cold call with high-level human resource professionals to promote corporate wellness program Achieved President's Club status 2007Achieved President's Club status 2008

Education

  • Northern Illinois University
    B.A., Journalism; Public Relations
    1990 - 1993

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