Carol Finn
Business Development and Administration Manager at Synergia Automotive LLC- Claim this Profile
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Bio
Experience
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Synergia Automotive LLC
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United States
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Design Services
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1 - 100 Employee
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Business Development and Administration Manager
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Jul 2021 - Present
Engineering Staffing Services…. From contract, contract-to-hire and direct placement, we offer placement options that will deliver the right solution at the BEST cost for you. Engineering Staffing Services…. From contract, contract-to-hire and direct placement, we offer placement options that will deliver the right solution at the BEST cost for you.
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Uniroyal Engineered Products, LLC
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United States
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Textile Manufacturing
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1 - 100 Employee
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Program Sales and Site Manager
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Feb 2019 - Aug 2021
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Global Enterprises
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Program Manager
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Mar 2002 - Oct 2018
Tier II Automotive Supplier – Plastic Extrusions, Interior Trim and Assemblies · Support sales, engineering and customer with Program Management for all new programs launched from concept to production as well as engineering changes on current programs. · Lead APQP Process for new programs and program changes. · Manage team to assure we meet customer deadlines and expectations. · Create and maintain program timelines and open issues reports. · Manage checkbook for tooling and costs associated with new programs to help stay within budget. · Provided customer service and support as needed to ensure customer satisfaction for several automotive customers and their multiple production facilities throughout North America and Europe. · Visited customer Purchasing and Engineering as needed to support customer needs. · Lead for Customer Service Department with 3 direct reports. · Liaison to three manufacturing plants for any issues or questions that needed resolution to support customer needs. · Maintained and issued weekly status report to customer and engineering team of open parts status, tool completion dates, and PPAP submission/status. · Managed and followed up on all tooling POs to verify receipt of PPAP approvals and ultimately ensure the billing of all tooling dollars to customer. · Helped develop and maintain continuous compliance of procedures and work instructions for all Customer Service employees for Contract Review to maintain TS16949/IATF16949 certification. · TS16949/IATF16949 internal leader/contact for all audits and activities associated with Corporate/Sales Office responsibilities (Management Review, Contract Review, Customer Satisfaction) · Developed and maintained living documents for customer communized pricing and LTAs for over 3,000 parts as well as for customer rebate and tool amortization agreements. · Processed and submit quotations to customers for a timely response. · NAFTA Coordinator Show less
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Hasco Industries
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Oak Park, MI
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Sales Coordinator
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Dec 1998 - Mar 2002
Tier II Automotive Supplier – Spring Manufacturer · Cost estimate part pricing from customer drawings and requirements. · Negotiated pricing to source vendors and issue POs for tooling and other services needed to support customer program launch timing. · Processed and submitted quotations to customers for a timely response. · Provided customer service and support as needed to ensure customer satisfaction. Tier II Automotive Supplier – Spring Manufacturer · Cost estimate part pricing from customer drawings and requirements. · Negotiated pricing to source vendors and issue POs for tooling and other services needed to support customer program launch timing. · Processed and submitted quotations to customers for a timely response. · Provided customer service and support as needed to ensure customer satisfaction.
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Spring Engineering and Manufacturing
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Livonia, MI
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Sales Administrator
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Apr 1997 - Nov 1998
Tier I Automotive Supplier – Spring and Stamping Manufacturer · Provided administrative and sales support for the Sales Manager and four Account Managers. · Cost estimate part pricing from customer drawings and requirements. · Processed and submitted quotations to customers for a timely response. · Provided customer service and support as needed to ensure customer satisfaction. · Created monthly newsletter ad PowerPoint presentations for sales and marketing. · Lead internal auditor for QS9000. Show less
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Education
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Cleary University
Associate's degree, Business Administration, Accounting -
Howell High School