Carol Ferrao

Executive Secretary at Gulf Civilization
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Contact Information
us****@****om
(386) 825-5501
Location
Kuwait, KW

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Experience

    • Kuwait
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Executive Secretary
      • Feb 2014 - Present

      • Responsible for supporting high-level executives and management. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, and answering questions and requests.• Scheduled appointments, organizing internal and external meetings, and coordinating meetings.• Prepared and maintained internal and external files and records of great confidentiality.• Provided top management with all the required information on time.• Prioritized daily administrative tasks to ensure that projects are completed on time.• Handled and prioritized all outgoing or incoming correspondence (e-mail, letters, packages etc.)• Performed a variety of administrative or executive support tasks that are highly confidential and sensitive. • Responsible for handling ASG Badge (US Army) application packet for hundreds of employees.• Managed incoming calls and emails from customers. Scheduled maintenance service orders and appointments. • Took responsibility and worked with others as a team member to achieve advancement and growth for the organization. Show less

    • Property Manager
      • Jan 2012 - Jan 2014

      US Army In Kuwait - (ASG-KU off Post Housing Maintenance & Warehouse Contract)• Managed a team of up to 35 employees within the warehouse. Coordinating, racking and storing. Maintained high standards of materials handled.• Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.• Accountable & responsible for the warehouse security. Ensured stock levels are managed and controlled effectively.• Scheduled work to meet fluctuations in staffing levels & workloads. Leading, motivating, training and developing staff.• Completed store operational requirements by scheduling and assigning employees; following up on work results.• Updated & maintained inventory reports, issued & received equipment, materials on a daily basis, updated COGZ system.• Worked with team leaders to review procedures & maximize customer satisfaction.• Inspected of the warehouse, equipment and prepared work orders for repairs and requisitions for replacement of equipment.• Worked with the Director to ensure all warehouse activities were coordinated, such as production, sales, records control and purchasing.• Protected employees and customers by providing a safe and clean store environment. Show less

    • Property Specialist
      • Aug 2011 - Jan 2012

      US Army In Kuwait - (ASG-KU off Post Housing Maintenance & Warehouse Contract)• Responsible for maintaining inventory records for a housing pool of approximately 262 residences, as well as offices and warehousing for the US military and contractors.• Maintained warehouse ASG property (Furniture’s, Electronic Appliances, and GYM equipment’s) and also issuance of the barcodes.• Getting monthly reports ready for Expendable, Non-Expendable, Damaged/Repaired and Welcome Kit Items.• Liaised with warehouse staff, technicians, and Help Desk staff to maintain the tracking of furniture, appliances, office equipment, gym equipment and all property belonging to the US Government. • Supported US government organizations by coordinating with Contracting Officer Representative and Housing Director.• Executed analysis of utilization program. Proposed innovative uses of excessive and surplus property. • Held non-routine property processing decisions for property items. Managed unique and one time arrangements and alliances with individuals with specific needs. Show less

    • Helpdesk Administrator
      • Mar 2009 - Aug 2011

      US Army In Kuwait - (ASG-KU off Post Housing Maintenance & Warehouse Contract)• Responsible for maintaining inventory records for a housing pool of approximately 262 residences, as well as offices, and warehousing for the US military and contractors.• Tracked Key inventory records for the ASG apartments to the tenants.• Responsible for preparing assignment papers for tenants (Check In, Final Inspection and Pre-Inspection).• Updated tenant’s information on a regular basis. Track work orders on Excel Spreadsheet. • Logged incoming and outgoing mail / faxes, distribution to respective departments.• Coordinated with the technicians to follow up on maintenance. Kept track of incoming and outgoing tenants in Excel spreadsheets. Show less

    • Business Consulting and Services
    • 1 - 100 Employee
    • Office Administrative Assistant
      • Apr 2007 - Dec 2008

      • Tracked status of Field Engineers. • Coordinated with insurance companies as well as other companies. • Handled Accounts and timesheets. • Logged incoming and outgoing mails / faxes, distribution to respective departments. • Distribution of internal Office Mail to concerned Departments • Other routine office administrative work such as answering the phone, scheduling appointments, etc. • Versatile in all M.S. Office software. • Tracked status of Field Engineers. • Coordinated with insurance companies as well as other companies. • Handled Accounts and timesheets. • Logged incoming and outgoing mails / faxes, distribution to respective departments. • Distribution of internal Office Mail to concerned Departments • Other routine office administrative work such as answering the phone, scheduling appointments, etc. • Versatile in all M.S. Office software.

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