Manager Payroll, Time and Absence

• Jul 2021 - Present

Senior Manager

• May 2019 - Jul 2021

Responsible for ensuring the successful implementation of Workday providing payroll expertise to client engagements. Work with clients to understand their business requirements, configure and test payroll functions within the Workday platform for a successful payroll go live. Certified in Workday US Payroll, Canadian Payroll, Benefits and HCM. • Lead the solution design process to accurately translate business requirements into system functionality • Partnered with client to ensure on-going configuration met their needs and supported their ongoing efforts for enhancing their current processes and employee experience • Led system functional testing to validate requirements • Coordinate with Absence, Time and Compensation product leads to define detailed requirements for payroll processing • Work with client resources to define testing and training criteria for all users • Support integration team for 3rd party providers • Provide on- site go live support for successful project completion Show less

Senior Workday Payroll Consultant

• Apr 2017 - May 2019

Managing Business Consultant

• May 2016 - Mar 2017

Responsible for ensuring the successful implementation of Workday providing payroll expertise to client engagements. Work with clients to understand their business requirements to configure and test their payroll platform. Certified in Workday Payroll,Benefits and HCM. • Lead the solution design process to accurately translate business requirements into system functionality • Partnered with client to ensure on-going configuration met their needs and supported their ongoing efforts for enhancing their current processes and employee experience • Led system functional testing to validate requirements • Coordinate with Absence, Time and Compensation product leads to define detailed requirements for payroll processing • Work with client resources to define testing and training criteria for all users • Support integration team for 3rd party providers • Provide on- site go live support for successful project completion Show less

Managing Business Consultant

• Jul 2013 - May 2016

Responsible for ensuring the successful implementation of Workday providing payroll expertise to client engagements. Work with clients to understand their business requirements to configure and test their payroll platform. Certified in Workday Payroll,Benefits and HCM. • Lead the solution design process to accurately translate business requirements into system functionality • Partnered with client to ensure on-going configuration met their needs and supported their ongoing efforts for enhancing their current processes and employee experience • Led system functional testing to validate requirements • Coordinate with Absence, Time and Compensation product leads to define detailed requirements for payroll processing • Work with client resources to define testing and training criteria for all users • Support integration team for 3rd party providers • Provide on- site go live support for successful project completion Show less

Solution Consultant

• Jan 2011 - Jun 2013

• Deliver sales presentations that drive account development in targeted fortune 500 Market. • Provide subject matter expertise to effectively identify solution options and present to prospective clients for all product lines. • Generate key relationships; support the Sales Directors strategies for procuring new opportunities. • Work closely with Sales Directors to scope and estimate opportunities as well as identify overall project approaches, activities and execution details for proposals and Statement of Work. • Manage and assist in preparation of Request for Proposals. • Provide input into the creation of sales tools and collateral such as sales presentations, brochures, ROI models, etc. as needed by the sales and marketing teams. Show less

Implementation Requirements Lead

• Jul 2010 - Dec 2010

Manage the requirement definition phase for all Health and Welfare plans. Consult with the client on best practices, industry standards and design process to accurately translate business requirements into system functionality. Manage the requirement definition phase for all Health and Welfare plans. Consult with the client on best practices, industry standards and design process to accurately translate business requirements into system functionality.

Solutions Consultant

• May 2009 - May 2010

• Recruited to lead the product positioning and sales strategy for the newly purchased HRIS/Payroll platform. • Applied a consultative approach to uncover customer needs and map them to company software and services, presenting key differentiators in custom demonstrations. • Initiated RFP system review for responses related to the HRIS product; updating system to reflect current market responses for software and services. • Demonstrated thought leadership by contributing to marketing materials, contract agreements and customer proposals resulting in improved product awareness. • Selected to assist in the development of the BETA small business payroll solutions; developed process improvement and standards for system utilization to enhance user experience. • Participated in trade shows and user conferences; lending expertise to lead classroom demonstrations on product suite. Show less

Solutions Consultant

• Jun 2008 - May 2009

• Aligned customer needs with Ceridian’s product offerings utilizing a combination of subject matter expertise with superior interpersonal and presentation skills to provide custom, in depth demonstrations of all product offerings to include HRIS/Payroll solutions, Self Service, Recruiting and Time solutions. • Assisted a team of 20 Sales representatives and Account Executives in analyzing business opportunities within defined sales territory and current client base, ensuring that all products and services were thoroughly presented.• Specially selected to provide complex analysis of key client issues and process improvements. Provided detailed resolutions and narrative to senior client leadership for retention of accounts and additional revenue growth. • Identified key trends, significant developments in the marketplace, insuring competitive knowledge, new applications and product requirements were shared with the Sales and Account Executive teams. Provided product training to new Sales Representatives.• Sold to mid market organizations (350 to 1500 employee size companies). Show less

Business Analyst/Implementation Specialist

• Apr 2001 - May 2008

• Analyzed customers’ Payroll, Benefits and Human Resources business needs and documented the desired outcome into detailed business requirements. Managed the solution design process to accurately translate business requirements into system functionality.• Served as lead trainer for Business Analyst role; developed best practices and training materials for defining customer Human Resources and Benefits requirements significantly improving implementation processes.• Maintained critical knowledge base of Payroll/Human Resources industry and technology trends. • Subject Matter Expert in developing strategies to implement new regulatory demands within the Ceridian products to enhance customer satisfaction.• BETA Implementation Consultant for Ceridian Self Service implementation. Assisted in the successful training of new hires.• Installed clients ranging in size from 250 to 10,000 employees.• Analyzed customer data for accuracy and verified required formatting for efficient conversion.• Identified project interdependencies between implementation, testing, training, service readiness, and internal and external service partners; coordinated the work of Professional Services and other 3rd Party partners for successful service delivery.• Developed technical skills to ensure proficient knowledge in all product offerings.• Team lead in all phases of the implementation process to include system configuration, data conversion and development of test plans. • Maintained customer retention within one year of installation of 95% or better.• Installed an average of 4 customers each quarter, depending on client complexity and products purchased. Show less

Human Resource Manager

• Aug 1997 - Nov 2000

Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale. Administrator of all company benefits to include claims resolution, and annual re-evaluation of policies for cost effectiveness. Act as primary contact with labor counsel and outside government agencies. Conduct recruitment efforts for all exempt and non- exempt personnel, students, and temporary employees; conduct new employee orientations. Instrumental in the implementation of new ADP Payroll system; ensuring accuracy and timeliness of process. Responsible for weekly payroll processing and distribution. Re-organized company structure for accurate staffing and reporting purposes. Show less