Carol Flamme

Project Manager at Bancontact Payconiq Company
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Contact Information
us****@****om
(386) 825-5501
Location
Brussels Metropolitan Area, BE
Languages
  • Dutch Native or bilingual proficiency
  • French Native or bilingual proficiency
  • English Full professional proficiency

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Hans Reinarz

It has been my honor to see Carol grow from an exceptional competent peer with great attitude, discipline and expertise into a true trusted leader and mentor. She earned my respect by demonstrating advanced analytic and structured problem solving skills. Her natural expertise is accompanied by a relentless enthusiasm, motivation, and a result driven mentality. I have enjoyed and learned much from our interactions and the positive energy she radiates. She supports others to grow, increase their competencies and nurtures teams to bring out the best in them. On a personal note, I will truly miss her. Nevertheless I hope one day we can join forces again!

Ludmilla Petre

Having Carol by my side for almost 3 years has been a real pleasure! Dedicated, professional and with a strong team spirit, Carol has always been interested in facing new challenges. Her eagerness to learn and her need to question herself in order to always evolve and develop her hard skills as well as her soft skills, has impressed me all the way long. On top of all that, Carol is friendly, enthusiastic and has a great sense of humour. She is someone who you can easily count on and to whom you can delegate responsibilities knowing that she will be able to manage them like expected.

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Credentials

  • Mentoring & Coaching
    BAO-Elan Vital Learning, Coaching, Mentoring
    Nov, 2015
    - Nov, 2024
  • Inbound Marketing
    HubSpot
    Dec, 2016
    - Nov, 2024

Experience

    • Belgium
    • Financial Services
    • 1 - 100 Employee
    • Project Manager
      • May 2023 - Present

    • France
    • Facilities Services
    • 700 & Above Employee
    • Lead Product Manager
      • Jun 2022 - Mar 2023

      Developing and translating business strategy into end-to-end payment product strategy in line with the needs of the customer.

    • Product Manager Payment
      • Jan 2019 - May 2022

      Managed the product payment roadmap with a focus on adding new payment solutions to the payment portfolio to diversify payment channels.- Product design, business modelling, defining business requirements, backlog prioritisation, follow-up on delivery, testing, overseeing go to market, in-life product management- Enabled contactless payments for 1,5mio cards- Introduced online payment solution - Connected PSPs and marketplaces to Sodexo online payment solution- Delivered mobile payment solution Show less

    • Product Manager
      • Oct 2015 - Dec 2018

      Managed and developed Sodexo’s Benefits & Rewards Services (Sodexo Card and all of Sodexo’s employee benefits) with focus on B2B services.- Defined customer segmentation and customer value proposition - Developed and coordinated go to market plans- Defined and prioritised requirements for B2B digital interfaces (product ownership)- Participated to digitalisation of 2 paper employee benefits - Designed and launched B2B e-commerce platform- Increased online acquisition through new B2B e-commerce interface Show less

    • Junior Product Manager
      • Oct 2013 - Sep 2015

      Assisted in the management of Sodexo’s Benefits & Rewards Services (Sodexo Card and all of Sodexo’s employee benefits)- Executed operational marketing activities - Assisted in product ownership of digital assets- Performed market analysis (market trends, surveys, competition watch, legal and technological evolutions)Supported product manager in product ownership B2B online interfaces

    • Belgium
    • Business Consulting and Services
    • 1 - 100 Employee
    • Management trainee
      • Sep 2011 - Oct 2013

      Ormit’s multicompany traineeship has a duration of 26 months and offers young graduates the opportunity to experience different functions in different departments and different companies in various sectors. The programme focuses on personal development and soft skills through intensive training and coaching. Assignments: - March 2013 - October 2013 Junior Product Manager Sodexo Benefits & Rewards Services Recruted by Sodexo Benefits & Rewards Services at the end of Ormit’s contract - January 2013 - February 2013 Internal Ormit projects - new intranet, new website, jobfairs - June 2012 - December 2012 Project management officer BNP Paribas Fortis – Internal Communication 2.0 - September 2011 - May 2012 Project management officer BNP Paribas Fortis – Integration Programme Fortis > BNP Paribas Show less

    • Belgium
    • Investment Management
    • 400 - 500 Employee
    • Graduate Trainee
      • Feb 2010 - May 2010

      Internship with focus on financial analysis and valuation methods of companies combined with a case study on Sberbank (subject in my master thesis on the Russian banking sector). Internship with focus on financial analysis and valuation methods of companies combined with a case study on Sberbank (subject in my master thesis on the Russian banking sector).

Education

  • Vlerick Business School
    Product management
    2019 - 2019
  • EHSAL Management School
    Master's degree, International Business Management
    2010 - 2011
  • Hogeschool Gent (HoGent)
    Master's degree, Finance & Risk
    2009 - 2010
  • Hogeschool Gent (HoGent)
    Bachelor's degree, Business administration
    2006 - 2009

Community

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