Experience

Ansell

• United States
• Consumer Goods
• 700 & Above Employee

• Internal Account Manager ITA

  • Jun 2023 - Present

  • Manage a portfolio of distributors/partners and grow the revenue (maintain and develop existing business + acquire new opportunities, close new deals). Monitor performance of and liaise with distributors to maximize profit with the distributor/end-user network • Formulate sales and wins plans and objectives on a monthly/quarterly basis and execute them within the region. Prepare all relevant sales plans, budgets, reports and forecasts and ensure that they are presented in a timely manner to line manager and other concerned departments • Achieve Marketing and sales campaigns, and ensure that marketing activities are followed up in the field • Build effective relationships with segmented customers by maintaining regular contact and have a solid understanding of the customers’ business needs and insure an optimal coverage. • Act as internal CRM specialist and manage the CRM database to ensure customer data accuracy. conduct a continuous account profile with the Sales Leaders and key end-users from which appropriate market strategies can be developed by recoding all relevant data in the CRM system and ensure accuracy and detail of data captured within the defined CRM • Closely work together with the Territory Sales managers, Customer Service, Marketing Teams. Show less



Metsä Board

• Finland
• Paper and Forest Product Manufacturing
• 700 & Above Employee

• Customer Service Coordinator

  • Mar 2022 - May 2023

  - Provide customer service and develop and maintain a good relationship with all assigned customers - Handle and follow-up customer enquiry to delivery (fulfilment), invoicing and rebate handling including all related tasks, transactions and documentation - Contribute to improving efficiency and automation of customer support processes - Handle and analyze customer service complaints and provide appropriate corrective actions - Monitor and keep the age, level and rotation of stocks of assigned customers/accounts -Establish and maintain good Cooperation and Communication with all relevant contacts such as Customers, Sales, Sales Support, Sales & Operations planning, Credit Management, Logistics, etc. - Monitor information of complaints, trials, delays, payments, rebates, etc. plus other relevant matters that may have an effect on the business and relationship with assigned customers/accounts − Work according to the function and team targets, policies and procedures etc. Show less



Caro Gequiere Interpreting

• Belgium

• Freelance Interpreter

  • Jun 2020 - Dec 2021

  In combination with completing a second BA in Applied Linguistics (English-Russian) I found the opportunity to engage myself more in the world of interpreting. During this period I created my own brand, tried to establish my first network of clientele and gain knowledge and experience as a freelance interpreter in both legal and social contexts. In combination with completing a second BA in Applied Linguistics (English-Russian) I found the opportunity to engage myself more in the world of interpreting. During this period I created my own brand, tried to establish my first network of clientele and gain knowledge and experience as a freelance interpreter in both legal and social contexts.



Synergie

• France
• Human Resources Services
• 700 & Above Employee

• Student Consultant

  • Jan 2019 - 2020

  Student Consultant at Synergie Gent (jobstudent): My function: - Welcoming (potential) employees to the office, registering them into the company system and processing their work-related preferences and other difficulties. - Assisting with and completing employee files, making appointments with Synergie consultants, etc. (receptionist duties) Languages: Mainly: Dutch and English (both written and oral communication) Also: sometimes French (basic) Student Consultant at Synergie Gent (jobstudent): My function: - Welcoming (potential) employees to the office, registering them into the company system and processing their work-related preferences and other difficulties. - Assisting with and completing employee files, making appointments with Synergie consultants, etc. (receptionist duties) Languages: Mainly: Dutch and English (both written and oral communication) Also: sometimes French (basic)



Koninklijk Nationaal Verbond van Aardbeitelers

• Belgium

• Interpreter

  • Feb 2019 - Feb 2019

  Each year the KNVA, a Flemish assocation for cultivators of crops and more specifically strawberries, arranges a study tour abroad for all its members. For every excursion another destination is chosen. In February 2019, the KNVA travelled to the south of Italy (Sicily, Calabria, Basilicata and Campania) to get a glimpse of the local technologies and knowhow. My function: - Interpret presentations regarding local cultivation of strawberries, berries in general and also vegetables. The presentations took place on the field as well as inside manufacturing facilities. - Interpret dialogues between KNVA membres and local cultivators. - Interpret a guided visit to Pompeii. - Assist with checking-in at the airport, in hotels and organisation during lunch and dinner. - Assist during entire excursion - Guide a tour in Napels. Languages: - Mainly: Italian and Dutch Interpreting mode: - Simultaneous interpreting (both ways) - Consecutive interpreting (both ways) Show less



ngo Solidagro

• Belgium
• Non-profit Organizations
• 1 - 100 Employee

• Interpreter

  • Oct 2018 - Oct 2018

  Interpreter during a meeting between Solidagro and their partners from Bolivia, Burkina Faso and the Philippines. My function: - Interpret presentations about future projects, prospects and collaborations of Solidagro and their partners. My client was a woman from the Philippines, representing her country office in this meeting. - Interpret conversations between the client and the belgian Solidagro staff (formal + informal context) Languages: Mainly: English and Dutch More information about Solidagro: https://www.solidagro.be/ Show less



MICAM Milano

• Italy
• Retail Apparel and Fashion
• 1 - 100 Employee

• Interpreter (internship)

  • Sep 2018 - Sep 2018

  Internship in fashion industry - Milan, Italy Interpreter & sales assistant for Gianni Notaro (Neapolitan brand) at the Micam fair My function: - Assisting in sales for Gianni Notaro (presenting collection - completing orders) - Interpreting business conversations between sales representatives and clients - Interpreting informal conversations between sales representative and Belgian agent - Networking with other fashion brands Interpreting mode: - Liaison interpreting (both ways) - Mainly English-Italian-Dutch, also French, German Show less



International leather goods fair - ILM

• Offenbach Area, Germany

• Interpreting

  • Sep 2018 - Sep 2018

  Internship in fashion industry - Offenbach, Germany Interpreter for Pagyp, Bear Design, Vendula London, Travelite My function: - Interpreting business conversations between sales representatives and clients - Interpreting informal conversations between sales representative and Belgian agent - Networking with other fashion brands Interpreting mode: - Liaison interpreting (both ways) - Mainly English-Dutch, also French, German Internship in fashion industry - Offenbach, Germany Interpreter for Pagyp, Bear Design, Vendula London, Travelite My function: - Interpreting business conversations between sales representatives and clients - Interpreting informal conversations between sales representative and Belgian agent - Networking with other fashion brands Interpreting mode: - Liaison interpreting (both ways) - Mainly English-Dutch, also French, German



Brussels Airlines

• Belgium
• Airlines and Aviation
• 700 & Above Employee

• Administrative Assistant

  • Jul 2018 - Jul 2018

  Assistant at Cabin Crew Service of Brussels Airlines (jobstudent): My function: - Ensuring that handwritten crew feedback files are digitalised and categorised (both appraisal forms as feedback documents) - Assisting Cabin Crew Service employers with their duties Languagues: Mainly: English and Dutch (written and oral communication) Also: French (oral communication) Applications: - Excel Assistant at Cabin Crew Service of Brussels Airlines (jobstudent): My function: - Ensuring that handwritten crew feedback files are digitalised and categorised (both appraisal forms as feedback documents) - Assisting Cabin Crew Service employers with their duties Languagues: Mainly: English and Dutch (written and oral communication) Also: French (oral communication) Applications: - Excel



Ghent University

• Belgium
• Higher Education
• 700 & Above Employee

• • Jan 2018 - Jan 2018

  Hostess at the light festival in the UFO (central department of the University of Ghent):My Function:- Welcoming light festival visitors and guests- Providing information regarding the experiments exposed inside of the UFO buildingLanguages:- Mainly: Dutch- Also: English, Italian and French

• • 2018 - 2018

  Transcriber of interviews of the ERC project (Ugent - Faculty of Psychology and Educational sciences):The ERC project conducts a study on the impact of the experiences minor (non-accompanied) refugees have during their journey from their home country to the guest country (Belgium-Italy-Greece-Libya)My function:- Transcribing (interpreter assisted) interviews between the researcher and the refugees. (In all interviews, the refugees have received language assistance from interpreters)Languages:- Mainly: English and Dutch Show less



Silver Tie

• Brussels Area, Belgium

• Hostess and liaison interpreter

  • 2017 - 2017

  Liaison interpreter and hostess during the ECE trade fair - Welcoming visitors and clients of the AMC booth - Assisting and representing AMC (Associazione meridionale cerealisti - Italian association for cereal companies from the south of Italy) - Interpreting business talks between AMC en the clients and guests Interpreting mode: - Liaison Interpreting (both ways) - Mainly English-Italian, also Dutch-Italian Liaison interpreter and hostess during the ECE trade fair - Welcoming visitors and clients of the AMC booth - Assisting and representing AMC (Associazione meridionale cerealisti - Italian association for cereal companies from the south of Italy) - Interpreting business talks between AMC en the clients and guests Interpreting mode: - Liaison Interpreting (both ways) - Mainly English-Italian, also Dutch-Italian



HERBOPLANET BENELUX

• Ostend, Belgium

• Medical Interpreter

  • 2016 - 2016

  Medical interpreter during a convention with Herboplanet as introduction in the Benelux market (Ostend) : My function: - Guiding and accompanying the company representatives during their visit - Interpreting medically-related subjects in order to successfully assist Herboplanet's representatives during the introduction of their company. The audience consisted of pharmacists and physicians Interpreting mode: - Consecutive - Mainly Italian-Dutch, also Dutch-Italian Medical interpreter during a convention with Herboplanet as introduction in the Benelux market (Ostend) : My function: - Guiding and accompanying the company representatives during their visit - Interpreting medically-related subjects in order to successfully assist Herboplanet's representatives during the introduction of their company. The audience consisted of pharmacists and physicians Interpreting mode: - Consecutive - Mainly Italian-Dutch, also Dutch-Italian