Experience

Home Instead Frankston Mornington

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• People and Culture Manager

  • Jun 2023 - Present

  • Promote the Home Instead brand and live our culture in all your interactions through building trust, taking the lead and sharing your heart • Develop and manage the People strategy identifying opportunities to improve recruitment and retention • Plan and drive the recruitment and training calendar • Develop, implement and review a retention strategy considering both Key Players and CAREGivers • Identify, develop and implement new recruitment strategies/sources/channels within the community, and review and evaluate these to ensure their effectiveness • Develop, implement and review the 12-month training calendar • Oversee all training and professional development via Empower (SABA) ensuring that all CAREGivers and Key Players have the skills and knowledge required to provide quality care services • Oversee the Home Instead Learning Program and Cert III RPL requirements • Manage the creation and maintenance of all employee employment records according to legislative and Home Instead requirements and ensure accurate data entry of employee information into the Relationship Management System (RMS) • Manage and oversee the People Processes and Policies • Respond to all employment enquiries from CAREGivers • Develop knowledge and understanding of all Home Instead employment and WH&S policies and manage the performance of CAREGivers to ensure compliance • Conduct CAREGiver annual performance reviews • Monitor, mediate and log CAREGiver activity and/or concerns providing individual support, guidance or counselling as required • Develop and implement a range of CAREGiver communication strategies • Manage the planning, organisation and successful execution of the quarterly CAREGiver meetings • Prepare the annual CAREGiver of the Year Nomination • Develop and execute a wellness program Show less



Yarra Trams

• Australia
• Rail Transportation
• 700 & Above Employee

• Principal Advisor (HR Business Partner for Project Management)

  • Jan 2023 - May 2023

  a. Assigned as HR Business Partner to the Infrastructure Projects Team - directly reporting to the Program Director of Network Projects b. Project is aligned with Yarra Trams' "Fix the Basics" and improving people experience by fixing and removing current pain points, enhanced digital enablement, better processes and procedures and reviewing and implementing more progressive policies c. Analyse current state of all employees (Project Managers, Engineers, Planners/Schedulers, etc.) in regard to their competencies and identify gaps for training/re-training in line with employee development goals and corporate objectives. d. Define and align role specific training and other requirementsin line with HR Training and Development Frameworks e. Develop a variety of policies, procedures and reporting mechanisms for the ongoing management of staff competency Show less



Australian-Filipino Community Services (AFCS)

• • Jan 2021 - Dec 2022

  1. Develop and customise the HR infrastructure of the organisation based on its needs as a not-for-profit, with focus on Employee Wellness Program, OD/Performance Management and Continuous Staff Development2. Lead, manage and implement an effective and efficient HR department - induction of new employees/volunteers, quarterly performance review, quality improvement projects (QIPs), payroll, salary alignment, incident reports3. Industrial relations: award interpretation and liaison with Fairwork- Social. Community, Home Care and Disability Services Award 2010 (MA000100)4. Financial planning and management, as aligned with the government funding streams (CHSP and HACC PYP)5. Annual work planning and streamlining the functions based on government requirements6. Develop the KPIs of each coordinator from the funding guidelines of the government - regular monitoring through fortnightly meetings and timely reports7. Develop the HACC PYP Program to address community wellness among youth and mature age (below 64 years old)8. Liaise with TAFE, RTOs and RMIT in regard to wok placement of social work, community services, aged care and allied health students9. Volunteer coordination - Centrelink recipients and students10. Recruitment and administration - utlising the STAR approach Show less

• • Aug 2020 - Jan 2021

  Develop the HR infrastructure of the not-for-profit organisation while at the same time manage the projects involving wellness for young people HACC PYP.Profiling of young Filipino artists during pandemic and promoting their artwork in the community.



Oakhill Education Group t/a Royal Ghurkas Institute of Technology (RGIT)

• Human Resources Manager

  • Oct 2019 - Mar 2020

  1. Recruitment, selection and on-boarding – advertisement c/o Seek, developing position descriptions (PDs) and hired suitable applicants 2. Fairwork Award interpretation and contract management – contract involving fulltime, part-time, sessional, casual and independent contractors 3. Policy review, implementation and continuous improvement 4. ASQA compliance of trainer and general staff records 5. Conducted OD survey to assess HR impact on employee engagement and develop the Total Quality Management (TQM) Program of the company 6. Learning and development – policies and procedures, performance management, 7 Habits of Highly Effective People and TQM 7. Employee relations – dealing with employee cases in coordination with Employsure and Fairwork 8. HR projects: jobs for international students and visual quality management 9. Payroll management through Deputy 10. Increased talent pool through sponsorships 11. Conducted reference checks and exit interviews Show less



WISE Employment

• Australia
• Staffing and Recruiting
• 700 & Above Employee

• Employment Consultant

  • Nov 2018 - Oct 2019

  1. Case management - liaise with Centrelink and relevant organisations such as ERMHA, etc. 2. Recruitment and selection for DES applicants 3. Business development - liaise with employers in the southeast and neighbourhood houses 4. Career counseling - liaise with TAFEs and RTOs 1. Case management - liaise with Centrelink and relevant organisations such as ERMHA, etc. 2. Recruitment and selection for DES applicants 3. Business development - liaise with employers in the southeast and neighbourhood houses 4. Career counseling - liaise with TAFEs and RTOs



Various Disability Employment Services (DES) Organisations

• Employment Services and Career Consultant

  • Feb 2008 - Oct 2018

  Responsibilities: 1. Case management for people with disability 2. Career counselling of jobseekers from disability background 3. Business development and reverse marketing – generation of job openings through employer contacts and labour market research 4. Short-listing of suitable candidates through resume match (via RecruitAbility and ESS) 5. Induction and on-boarding for the placed jobseekers Achievements: 1. 85 percent retention of placed clients 2. Achieved consistent placement of minimum 4-6 jobseekers per month – highest placement for case managers Show less



Job Training Institute

• Australia
• Higher Education
• 1 - 100 Employee

• Human Resources and Employment Officer

  • Mar 2013 - Apr 2014

  Responsibilities: 1. Provision of general HR advise to employees and dealing with legislative requirements at work 2. Recruitment and administration – managing e-recruitment, preparation of advertisement on Seek, generation of position descriptions, interview and induction; employee contract review; keeping of employee files; development of policies and review of ASQA guidelines for trainers 3. Drafting HR-related paperwork, memoranda and correspondence 4. Generating and reporting HR-related info the CEO 5. Performance management 6. Coordinate with IT in regard to the Learning Management System (Moodle) 7. Implement the Work Placement Policy and Guidelines of the company 8. HR project: employment for students Show less



Working Arrangements

• HR/WorkCover and Employment Consultant

  • Feb 2008 - Jan 2010

  Responsibilities: 1. HR and WorkCover: interviewing applicants for our company job openings, case management of clients on WorkCover, coaching middle management clients for outplacement; drafting HR policies in relation to hiring and other HR-related matters 2. Recruitment, selection and boarding 3. HR consulting 4. Career counselling of jobseekers with disability background 5. Business development and reverse marketing – generation of job openings through employer contacts and labour market research 6. Preparation of job description and advertisement of job opening via Australian Job Search website 7. Short-listing of suitable candidates through resume match (via Gemma Program) 8. Case management – client and job opening matching 9. Liaise with recruitment agencies and employers 10. Induction of successful applicants (OHS, job description, company rules and regulations) Achievements: 1. Represented the company at monthly WorkSafe meetings 2. Consistent delivery of job placements and sustainable work – highest placement for 2009 3. Developed a database of south eastern employers and conducted repeat business Show less



HR Consulting (Own Business)

• Human Resources Consultant

  • Jan 2006 - Jan 2008

  During this time, I was involved mostly with HR consulting involving mostly recruitment (hospitality), OH & S, policy development and advising jobseekers on employment (resume, handling behavioural interview utilising the STAR Approach and marketing to different employers). During this time, I was involved mostly with HR consulting involving mostly recruitment (hospitality), OH & S, policy development and advising jobseekers on employment (resume, handling behavioural interview utilising the STAR Approach and marketing to different employers).



A'van Campers Australia

• Australia
• Retail
• 1 - 100 Employee

• Human Resources Coordinator

  • Apr 2005 - Mar 2006

  Responsibilities: 1. Recruitment, selection and on-boarding - being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process 2. Provision of general HR advise to employees and the management 3. Drafting of HR memoranda, correspondence and related matters 4. Supporting the development and implementation of HR initiatives and systems 5. Providing counseling on policies and procedures 6. Set-up of Work Health and Safety 7. Performance management 8. Industrial relations – award interpretation and hearing of cases with AIRC Show less



P & I Resort t/a Pulchra Beach Resort

• Human Resources and OD Manager

  • Mar 2002 - Mar 2005

  Achievements: 1. Managed the entire HR process and developed the HR infrastructure 2. Organisational Development – conducted corporate Quality Assessment Survey (CQAS) 3. Designed the HR infrastructure based on Balanced Scorecard and rolled out this initiative to the frontline 4. Designed the Performance Management System, implemented and trained the managers 5. Conducted training on Total Quality Management Achievements: 1. Managed the entire HR process and developed the HR infrastructure 2. Organisational Development – conducted corporate Quality Assessment Survey (CQAS) 3. Designed the HR infrastructure based on Balanced Scorecard and rolled out this initiative to the frontline 4. Designed the Performance Management System, implemented and trained the managers 5. Conducted training on Total Quality Management



Aboitiz and Company

• HR - Organisational Development and Culture Advisor

  • Apr 2000 - Feb 2002

  Achievements: 1. Consulting with the subsidiaries - conducted the Corporate Quality Assessment Survey (CQAS) and presented them to the CEOs of these subsidiaries 2. Designed the Total Quality Management (TQM) Program of the subsidiaries 3. Conducted TQM trainings and Seven (7) Habits of Highly Effective People for managers and general staff 4. Piloted the PECOS training – outdoor ropes course program Achievements: 1. Consulting with the subsidiaries - conducted the Corporate Quality Assessment Survey (CQAS) and presented them to the CEOs of these subsidiaries 2. Designed the Total Quality Management (TQM) Program of the subsidiaries 3. Conducted TQM trainings and Seven (7) Habits of Highly Effective People for managers and general staff 4. Piloted the PECOS training – outdoor ropes course program