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Kjrk Reyerson

Carmen is an inspirational leader with unlimited optimism and a penchant for innovation. She is a tireless visionary with a passion for challenging conventional wisdom and standard definitions of success. Her experience and her determination coupled by her ability to recruit and mentor top talent allows her to quickly navigate complex issues with aplomb. It was an honor to have been managed and mentored by Carmen and I hope to have the opportunity to work with her again. Anyone lucky enough to work with Carmen will quickly see what an amazing asset she is to any organization looking to transform their business model.

Rhonda Blaschke

I thoroughly enjoyed working with Carmen during her time at Nuance. Her ability to assess challenges, motivate teams, and collaborate across departments to drive improvement highlights her strong leadership, communication, and change management skills. I admire her ability to take an organization that when she started was lacking focus and teamwork and in a very short time shift the individual mindset into a team mindset and create an environment where everyone was focused on the same goals and objectives. Her ability to see the big picture and plan logical actions to achieve objectives was by far some of the best leadership I have had the honor to witness and be a part of daily. She respects her team members, provides guidance willingly, communicates clearly, and excudes humility - all of which I believe are key leadership qualities that are invaluable in today's workplace. Her extensive experience, knowledge and leadership style would be an asset to any organization.

Kevin Kniss

Carmen is a well established healthcare professional with a commendable drive for innovation and strategic planning. She is a top-notch leader with brilliant ideas and an affinity for growing her team professionally. It was a pleasure working for Carmen at Evariant and I highly recommend applying for any position reporting to her. Thank you for your guidance, Carmen!

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Credentials

  • Digital Transformation
    LinkedIn
    May, 2019
    - Sep, 2024
  • Jodi Glickman on Pitching Yourself
    LinkedIn
    Apr, 2019
    - Sep, 2024
  • Learning to Be Approachable
    LinkedIn
    Apr, 2019
    - Sep, 2024
  • Modeling Courageous Leadership: Intelligent Disobedience
    LinkedIn
    Apr, 2019
    - Sep, 2024

Experience

    • New Zealand
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Practice Partner - Active Learning Program
      • Dec 2022 - Present

      As a Certified Active Learning Partner with The Breakthrough Co, I help organizations create more human workplaces through management training that sticks – workplaces that have better communication and more engaged people. As a Certified Active Learning Partner with The Breakthrough Co, I help organizations create more human workplaces through management training that sticks – workplaces that have better communication and more engaged people.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Vice President - Healthcare and Lifesciences
      • Dec 2021 - Nov 2022

      https://youtu.be/M2dSvYhvwX0 https://youtu.be/M2dSvYhvwX0

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Executive Partner
      • Sep 2019 - Nov 2021

      Bluetree is an Epic-focused consulting firm made up of the world’s most talented Epic experts. We work with our more than 120 Epic clients to produce better outcomes for their communities. We were founded by former Epic leaders and today we’re a 50/50 blend of Epic veterans and former healthcare leaders. Our goal is to maximize return on Epic with a flexible and integrated team approach. We work with you to engage your patients and reduce provider burnout, make data a competitive advantage, and help you make more money and maximize your revenue. We’re based in Madison, WI, with offices in Denver and New York City. Our more than 250 Blueleaves work from coast to coast. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Vice President, EHR Services
      • May 2017 - Dec 2018

      Lead growth and transformation of a $29.6 million to over $85 million business unit in one year. Developed strategies that increased average deal size by 25% moving from sales of services to delivery of solutions that solved client problems. Developed and delivered growth and development of service lines as well as budgets and performance metrics that led to overall improved customer satisfaction and contribution margin. Lead growth and transformation of a $29.6 million to over $85 million business unit in one year. Developed strategies that increased average deal size by 25% moving from sales of services to delivery of solutions that solved client problems. Developed and delivered growth and development of service lines as well as budgets and performance metrics that led to overall improved customer satisfaction and contribution margin.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Client Principal (Specializing In Healthcare Consulting, H.I.T. Innovation Strategy)
      • Mar 2016 - May 2017

      Establish Hewlett Packard Enterprise as the transformation partner of choice to the healthcare provider industry. Advise and assist organizations to define strategic roadmaps for the delivery of innovative technology solutions that drive transition to the new style of IT, protect the digital organization, empower data driven business insights, and enable workplace productivity. Establish Hewlett Packard Enterprise as the transformation partner of choice to the healthcare provider industry. Advise and assist organizations to define strategic roadmaps for the delivery of innovative technology solutions that drive transition to the new style of IT, protect the digital organization, empower data driven business insights, and enable workplace productivity.

    • Hospitals and Health Care
    • Vice President, Customer Success
      • Jul 2015 - Dec 2015

      Developed the Customer Success model including team development, implementation of tools, processes, and technology to facilitate speed to value for Customers. Implemented adoption protocols, ongoing monitoring and surveying, customer health report cards, advocacy programs and complex data strategy.

    • Vice President/General Manager Regional Business Units
      • Oct 2014 - Jul 2015

      Evariant, leading SaaS organization delivering Physician and Patient/Consumer Relationship Management software solutions. Lead Regional Business Unit portfolio of 14-20 healthcare systems including very large complex organizations. Responsible for customer engagement, relationship management, development and oversight of account management team focused on account growth through upsell and cross-sell of additional product, increasing user-base, and account retention.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Chief Operating Officer/Executive Director
      • Aug 2014 - Feb 2015
    • Founder
      • Feb 2014 - Dec 2014

      The essential resource for the development and advancement of the Physician Advisor profession. The vision of the American Society of Physician Advisors is to create the collaborative environment that leads to efficient delivery of high quality care. The essential resource for the development and advancement of the Physician Advisor profession. The vision of the American Society of Physician Advisors is to create the collaborative environment that leads to efficient delivery of high quality care.

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • President, WI Chapter
      • 2013 - 2014
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Vice President Healthcare Compliance Consulting Solutions
      • Oct 2011 - Dec 2013

      Developed two consulting services lines. 1.Healthcare compliance investigations with specialties in medical necessity compliance related to cardiac, orthopedic, and spine surgery 2. Operational performance improvement in hospital case management, regulatory compliance and revenue cycle. Developed two consulting services lines. 1.Healthcare compliance investigations with specialties in medical necessity compliance related to cardiac, orthopedic, and spine surgery 2. Operational performance improvement in hospital case management, regulatory compliance and revenue cycle.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Founding Partner
      • Jun 2003 - Sep 2010

      Developed a healthcare consulting firm specializing in compliance and revenue cycle performance improvement. Created firm infrastructure including accounting systems, marketing and PR plans, business & strategic plans, client development, staffing and staff development. Developed a healthcare consulting firm specializing in compliance and revenue cycle performance improvement. Created firm infrastructure including accounting systems, marketing and PR plans, business & strategic plans, client development, staffing and staff development.

    • 1 - 100 Employee
    • Senior Manager
      • 1995 - 2003

      Led Healthcare Compliance Consulting Division specializing development of compliance programs for hospitals and physician practices. Performed litigation support/investigations related to CMS/DOJ/OIG investigations of healthcare providers. Led Healthcare Compliance Consulting Division specializing development of compliance programs for hospitals and physician practices. Performed litigation support/investigations related to CMS/DOJ/OIG investigations of healthcare providers.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Manager- Milwaukee Heart Institute
      • 1993 - 1995

      Established patient and system flow standards and procedures that led to successful opening of the Institute. Implemented centralized scheduling system Developed multi-specialty clinic team Partnered with System IT to launch the system's first "electronic" imaged medical record system Established patient and system flow standards and procedures that led to successful opening of the Institute. Implemented centralized scheduling system Developed multi-specialty clinic team Partnered with System IT to launch the system's first "electronic" imaged medical record system

Education

  • University of Wisconsin - Milwaukee
    Bachelor of Science (BS), Nursing
    1985 - 1988
  • DeVry University's Keller Graduate School of Management-Wisconsin
    Masters Business Administration

Community

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