Director

• May 2023 - Present

Principal Program Director

• Jul 2020 - Apr 2023

• Airforce Asset and Logistic software application management with systems that are highly integrated with legacy applications utilizing EDI/API. • Oversee scheduling, pricing, and technical performance of organizational programs utilizing agile methodology. • Portfolio management, development roadmap, stakeholder governance to balance feature scope and security. • Ensure master plans and schedules are followed, develop solutions to program challenges, and lead others for successful completion of program objectives. Led Dev Scrum Teams with Scaled Agile Framework Enterprise. • Created and communicated management plan and procedures with stakeholders for utilizing Scrum & Kanban. • Managed the successful appraisal and certification process for Capability Maturity Model Integration Level 3. • Maximized application development throughput by creating DEV/SEC/OP CI/CD AWS environment and application development processes for two Airforce applications management over 40 people including system administrations, coders, DBAs, testing, production support, security, and PMO government personnel. Show less

IT Director

• Feb 2018 - Jun 2020

• Lead the Medicare and Market Place (Affordable Care Act) insurance enrollment, billing, and sales compensation supply chain. Data integration with government entities, invoicing and monetary collections. • Direct application department staff of +40 including hiring, performance management and career development to ensure alignment with defined goals within a $34M budget. • Conduct Agile Solution Train Engineer events and processes to plan interdepend applications. • Plan and integrate the daily agile development activities of multiple teams, allocating resources and vendors assets. Utilized Remedy, Service Now, Confluence, Jira tools. • Strategic planning for organization with C suite leaders inside and outside Centene. • Apply technical and process expertise to address challenging technical and business issues. • Managed datacenter migration for large-scale applications. Show less

Project Mananager - IT Infrastructure (Apex Contactor)

• Aug 2017 - Feb 2018

• Oversee a team of 4 Project Managers who managed divesture of Dell IT infrastructure for over 40 global sites. This work included telecom, servers, WAN and LAN networks. • Responsible for oversight of projects and project managers supporting delivery of Infrastructure projects including but not limited to networking, facilities relocation, data center management, telecom, and tools. • Provide strong guidance and bring expertise in Infrastructure project delivery and project management processes and methodologies. Interact extensively with cross-functional teams such as Engineers, Technologists, Release Management and program owners. Show less

IT Program Manager

• Oct 2016 - Apr 2017

Oversee a global team of 6 Project Managers who managed the modification of 24 software applications that are part of a merger and divestiture. Including design, development, testing, automation, and release management. Executive management reporting and communications. Oversee a global team of 6 Project Managers who managed the modification of 24 software applications that are part of a merger and divestiture. Including design, development, testing, automation, and release management. Executive management reporting and communications.

Project Manager - IT Infrastructure

• Jan 2016 - Aug 2016

• Managed numerous international infrastructure projects: email migration from Lotus Notes to Outlook, Windows 2003 upgrade, Network Standardization and Compliance, AD Migration. Teams consisting of over 20 people in over 20 countries and A&T. • Managed over 15 international infrastructure projects to install datacenter hardware and applications including complete IP, domain, and internet address changes. Managed teams with over 50 members. Wrote detailed process documentation and managed quality improvement. Show less

IT Infrastructure Project Manager

• Mar 2015 - Aug 2015

Strategic planning and implementation for the largest corporate split in US history for the IT department. Provide project management for large scale global infrastructure data center migration. Server installation management including technical writing and documentation. Strategic planning and implementation for the largest corporate split in US history for the IT department. Provide project management for large scale global infrastructure data center migration. Server installation management including technical writing and documentation.

Business Development

• Apr 2013 - May 2014

Enabled State Services to grow faster than market by providing sales team with processes, tools and knowledge to win Pearson business with state education agencies. • Improved nation-wide sales operations by writing product and competitor briefings, analyzing RFPs, reporting on sales opportunity pipeline, and planning and implementing team collaboration strategies, eliminating the confusion and wasted costs which had resulted from multiple sales people from different business units pitching products/services to the same school district. Show less

Product Manager/Senior Communications Manager

• 2005 - 2007

Product ManagerFunctional definition and system deployment for account management applications Included business process analysis, system requirements, deployment, and training. Consolidated systems definitions and deployment plans across 5 different business groups.• Decreased training costs by 85% by creating and utilizing online training technology.Senior Communications ConsultantResponsible for partnering with the Corporate Sales team to utilize internal IT expertise to present the message “Dell runs Dell successfully on Dell systems.” Sourced IT speakers and designed content for Dell Executive Briefing Center overseeing 400 customer engagements annually. Ensured world-class experience for customers by incorporating IT content into sales and business strategies. • Achieved a 40% volume increase of customers presented with IT content by improving automation and workflow.• Smoothly managed the complete reorganization from CIO Office to Event Management department, by bringing extensive process re-engineering and quality improvement skills to integrate IT and EBC processes and systems, document processes, revamp metrics, and develop and implement communications plans between organizations. Show less

Senior IT Manager / IT Manager

• 1998 - 2005

Senior IT ManagerLed application development, data architecture, and database development for all applications that support factory operations planning, supply-chain, and shipping. • Decreased management personnel cost by 45% by leadership in talent management, managing teams of 75 domestic and international employees / contractors delivering system functionality and application maintenance, for over 100 applications.• Decreased development costs by 28% by designing and implementing major transition of IT services to offshore personnel.• Managed the merger of an application development business department into IT department. Designed and implemented employee transition training program. Coordinated IT projects and strategic IT planning for integrated systems deployment. • Saved $2.25M annually by designing and implementing reorganization of 50 employees and 200 applications.• Successfully executed a demanding, $22M business development project to develop, deploy and maintain a distributed client/server E-support application, customizing off-the-shelf technology from another company rather than building it, using new technology that was not a core competency for the internal IT department.• Saved $9M yearly by developing E-Support solutions through collaborating with marketing, buying rather than building the application which allowed technicians to login remotely and take control of customers systems to fix them. IT ManagerManaged 15 employees responsible for information systems for Dell Canada and Mexico comprised of sales, services, and accounting operations. • Decreased development timeline by 16% by teaching Microsoft Solutions Framework.• Aggressively accomplished a complex project with an exceptionally short timeframe for 3 functional areas, planning deployment, testing, and training for over 100 programs and conversion of over 20 databases in a 3-week period.• Grew team size by 300% Show less

Corporate Business Manager

• 1994 - 1998

Corporate Business Manager, Product Manager, Account Executive, Latin American Marketing Specialist. Managed enterprise deployment of corporate travel system for a 20 state region. Designed an automated expense reporting systems as part of integrated corporate travel management. Developed marketing strategies for Latin American technology products for travel agency industry. Corporate Business Manager, Product Manager, Account Executive, Latin American Marketing Specialist. Managed enterprise deployment of corporate travel system for a 20 state region. Designed an automated expense reporting systems as part of integrated corporate travel management. Developed marketing strategies for Latin American technology products for travel agency industry.