Carmen Fraga Mariño

Referral Marketing & CRM Manager at Bookiply (part of the Holidu Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Bavaria, Germany, DE
Languages
  • Inglés Full professional proficiency
  • Francés Professional working proficiency
  • Gallego Native or bilingual proficiency
  • Alemán Professional working proficiency
  • Español Native or bilingual proficiency
  • Portugués Elementary proficiency
Skills

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Vanessa Reichmuth

Carmen Fraga ha trabajado a mi cargo en el Departamento de prensa y comunicación de la Consejería de turismo de España en Múnich demostrando una gran implicación e interés en su trabajo. Carmen ha trabajado de manera independiente, organizada y eficaz en la organización de viajes para la prensa alemana, en el manejo del banco de imágenes y del CRM, así como en la preparación de dosieres de prensa, envío de newsletters gestión de las redes sociales y participación en Ferias y Presentaciones de destino. Recomendaría a Carmen para cualquier trabajo que se requieran dotes organizativas, capacidad analítica, don de gentes y capacidad de trabajar en equipo.

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Credentials

  • Excel: You Can Do This
    LinkedIn
    Jan, 2021
    - Oct, 2024

Experience

  • Bookiply (part of the Holidu Group)
    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Referral Marketing & CRM Manager
      • Mar 2021 - Present

    • Senior Account Manager
      • Mar 2020 - Mar 2021

    • Account Manager
      • Sep 2018 - Mar 2020

  • Holidu
    • Germany
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Happiness Manager & PR Assistant
      • Jul 2017 - Sep 2018

  • Instituto Cervantes
    • Spain
    • Government Administration
    • 700 & Above Employee
    • Asistente
      • Feb 2017 - Jun 2017

      Secretaría de Cursos. Secretaría de Cursos.

  • EscénaTe S.L
    • Project and Tourism Marketing Cosultant
      • Sep 2015 - Feb 2016

      Project development and tourism product planning in Mondariz (Pontevedra - Galicia - Spain). Project development and tourism product planning in Mondariz (Pontevedra - Galicia - Spain).

  • Tourspain
    • Travel Arrangements
    • 100 - 200 Employee
    • Press and Marketing Assitant - Internship
      • Sep 2014 - Sep 2015

      Press and Marketing departments.- Organizing travels and events for journalist and touroperators to promote Spain as destination in Germany.- Updating the social networks.- Providing support, photo and film material to the media.- Use and maintenance of the CRM. Press and Marketing departments.- Organizing travels and events for journalist and touroperators to promote Spain as destination in Germany.- Updating the social networks.- Providing support, photo and film material to the media.- Use and maintenance of the CRM.

  • Consorcio de Congresos y Turismo de A Coruña.
    • Tourist Information Center Assistant
      • Sep 2008 - Aug 2014

      - Providing information to visitors about local areas and attractions.- Maintaining literature and brochure stocks.- Coordinating interns and part-time staff.- Putting together statistics concerning the number and nature of enquires.- Being responsible for overall presentation of the information centre.- Being hostess in national and international events and trade fairs. - Providing information to visitors about local areas and attractions.- Maintaining literature and brochure stocks.- Coordinating interns and part-time staff.- Putting together statistics concerning the number and nature of enquires.- Being responsible for overall presentation of the information centre.- Being hostess in national and international events and trade fairs.

  • Heima Tours
    • Hostess
      • 2010 - 2010

      - Hostess.- Interpreter in professional meetigs. (Spanish-English). - Hostess.- Interpreter in professional meetigs. (Spanish-English).

  • Red Cross
    • Sociocultural Camp Staff
      • Jun 2009 - Jun 2009

      Summer Camp.- Planning and developing educative activities for children between 4 and 10 years old. Summer Camp.- Planning and developing educative activities for children between 4 and 10 years old.

  • Musée International des Miniatures et Décors de Cinéma de Lyon
    • Receptionist and Museum Assitant - Internship
      • Oct 2007 - Feb 2008

      - Front desk. - Administrative support.- Events organization.- Guided tours. - Front desk. - Administrative support.- Events organization.- Guided tours.

  • CEGA Audiovisuales
    • Spain
    • Events Services
    • 1 - 100 Employee
    • Hostess
      • 2008 - 2008

      - Administrative support.- Events organization.- Hostess. - Administrative support.- Events organization.- Hostess.

  • Marks and Spencer
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Advisor
      • Nov 2006 - May 2007

      - Customer service. - Customer service.

  • Museo Militar Regional de A Coruña
    • Administrative Assistant - Internship
      • Dec 2005 - Dec 2005

      - Administrative support.- Customer service. - Administrative support.- Customer service.

Education

  • Universidad de Murcia
    Grado en Turismo
    2011 - 2013
  • Universidad de A Coruna
    Diplomatura en Turismo
    2003 - 2006

Community

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