Onboarding Success Manager

• Dec 2021 - Present

Service Owner

• Feb 2017 - Dec 2021

-Solution Delivery : Leadership, direction, and project management for IT investments; evaluation, design, planning and deployment of translation software management tool to drive exceptional experiences and increased productivity and growth. Partner with project delivery teams to ensure adherence to common process and definition of new processes.- Strategy and Feature Roadmap Management : Creation, business alignment and delivery of the feature roadmaps ; performance reviews; corrective action plans as required. Research of innovative and contemporary technology solutions by leading R&D efforts.- Tool & Service Optimization : a liaison to the vendor's operations team to document and facilitate successful implementation of the tool; Advise and create methods to improve technical processes. - Financial process ownership- Website regionalization projects - Integration project - Vendor management

Digital Strategist

• Sep 2012 - Feb 2017

Developing and executing the digital strategy and leading key initiatives to optimize demand. Responsibilities include inbound digital marketing, social media strategy, search programs, paid media, content syndication and nurture streams- target, retarget and nurture leads through and “always on” engagement model- Defining and leading implementation of paid and search programs (organic and paid)- Leading implementation of nurture streams- Applying offer effectiveness techniques (offer rotation / offer placement / offer type) to improve response rates- Working closely with Portfolio Marketing and Campaign Performance Management to ensure the digital strategy is executed against objectives and targets

Marketing Online Specialist

• Nov 2011 - Sep 2012

- SEO, Paid search and content management for the website www.tiriacauto.ro and collaboration with the website technical development team- Promoting the company in social media (Facebook, Twitter, YouTube, LinkedIn) and integrating the major social networking platforms in the company's overall communication plan - SEO, Paid search and content management for the website www.tiriacauto.ro and collaboration with the website technical development team- Promoting the company in social media (Facebook, Twitter, YouTube, LinkedIn) and integrating the major social networking platforms in the company's overall communication plan

SEO Specialist

• Apr 2008 - Nov 2011

SEO strategies, web site traffic growth, web ranking growth SEO strategies, web site traffic growth, web ranking growth