Carmen Tuzzolino
Vice President, Professional Services at The TM Group, Inc.- Claim this Profile
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Bio
David Rhue
I reported to Carmen for the better part of 3 1/2 years. During that time, Carmen motivated me to do my best and proved himself to be a true servant leader. Carmen is truly capable, kind, considerate, and helpful. I will be forever grateful for having Carmen as a part of my career story. If you are looking for someone to be the boss or wondering about him as your potential new boss, Carmen is great!
Cheryl D.
I had the pleasure of working with Carmen on a billing integration. Carmen is a very thorough professional that assisted me with ensuring that all integrations were covered. He assisted me with interactive testing as well as guidance and expanding my knowledge base on Great Plains software Accounts Receivable set up. Carmen was also very flexible and aware of our pressing deadlines in the project, responding rapidly to our needs. This, no doubt, made this project seem easy flowing and successful without a hitch. Carmen pays very close attention to client needs and responds quickly where needed, greatly appreciated!
David Rhue
I reported to Carmen for the better part of 3 1/2 years. During that time, Carmen motivated me to do my best and proved himself to be a true servant leader. Carmen is truly capable, kind, considerate, and helpful. I will be forever grateful for having Carmen as a part of my career story. If you are looking for someone to be the boss or wondering about him as your potential new boss, Carmen is great!
Cheryl D.
I had the pleasure of working with Carmen on a billing integration. Carmen is a very thorough professional that assisted me with ensuring that all integrations were covered. He assisted me with interactive testing as well as guidance and expanding my knowledge base on Great Plains software Accounts Receivable set up. Carmen was also very flexible and aware of our pressing deadlines in the project, responding rapidly to our needs. This, no doubt, made this project seem easy flowing and successful without a hitch. Carmen pays very close attention to client needs and responds quickly where needed, greatly appreciated!
David Rhue
I reported to Carmen for the better part of 3 1/2 years. During that time, Carmen motivated me to do my best and proved himself to be a true servant leader. Carmen is truly capable, kind, considerate, and helpful. I will be forever grateful for having Carmen as a part of my career story. If you are looking for someone to be the boss or wondering about him as your potential new boss, Carmen is great!
Cheryl D.
I had the pleasure of working with Carmen on a billing integration. Carmen is a very thorough professional that assisted me with ensuring that all integrations were covered. He assisted me with interactive testing as well as guidance and expanding my knowledge base on Great Plains software Accounts Receivable set up. Carmen was also very flexible and aware of our pressing deadlines in the project, responding rapidly to our needs. This, no doubt, made this project seem easy flowing and successful without a hitch. Carmen pays very close attention to client needs and responds quickly where needed, greatly appreciated!
David Rhue
I reported to Carmen for the better part of 3 1/2 years. During that time, Carmen motivated me to do my best and proved himself to be a true servant leader. Carmen is truly capable, kind, considerate, and helpful. I will be forever grateful for having Carmen as a part of my career story. If you are looking for someone to be the boss or wondering about him as your potential new boss, Carmen is great!
Cheryl D.
I had the pleasure of working with Carmen on a billing integration. Carmen is a very thorough professional that assisted me with ensuring that all integrations were covered. He assisted me with interactive testing as well as guidance and expanding my knowledge base on Great Plains software Accounts Receivable set up. Carmen was also very flexible and aware of our pressing deadlines in the project, responding rapidly to our needs. This, no doubt, made this project seem easy flowing and successful without a hitch. Carmen pays very close attention to client needs and responds quickly where needed, greatly appreciated!
Experience
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The TM Group, Inc.
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United States
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Software Development
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1 - 100 Employee
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Vice President, Professional Services
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Apr 2017 - Present
Established over 30 years ago, The TM Group is a trusted advisor to hundreds of national and local clients helping them achieve efficiency, increase productivity and provide clarity to their business results with strategic business solutions. As a Gold Certified CRM and ERP Managed Partner for Microsoft, The TM Group leverages its more than 30 years of award-winning experience to help clients with planning, implementation, training and support of enterprise resource planning (ERP), customer relationship management (CRM) and business intelligence solutions including Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV, Microsoft Dynamics CRM, Microsoft Dynamics 365 Business Central, Microsoft SharePoint, WennSoft, and Solver BI360. The TM Group team of professionals provide a comprehensive range of business technology consulting services to businesses in a wide variety of industries. The TM Group has offices in Farmington Hills and Grand Rapids, Michigan and serves hundreds of clients throughout North America. Show less
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Practice Manager
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Jan 2015 - Mar 2017
Business Intelligence & Reporting, Dynamics GP, Engagement Management, & Software Development
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Development Manager
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Feb 2007 - Dec 2015
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Experian Consumer Services
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United States
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Technology, Information and Internet
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700 & Above Employee
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Application Manager / IT Project Manager
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Jun 2004 - Jan 2007
• Overseen the daily operations of the application team consisting of analysts, developers, database administrators, and ERP (Great Plains) specialists within the company’s internal IT department. The application team was one of two divisions within the IT department, application and networking. • Application team maintained existing systems, implemented new systems, integrated systems, developed web and windows systems in-house and created reports using SQL Reporting Services, Crystal Reports, and Microsoft Dynamics Great Plains (GP) Report Writer. • Reported directly to the Director of Information Technology. • Developed and deployed departmental procedures and guidelines including Sarbanes Oxley controls. • Senior project manager for medium to large scale IT integrations and implementations. • Continuous preparation of project timelines, budgets, status reports, request for quotes (RFQ’s), and job descriptions. • Managed the implementation of Microsoft Dynamics ERP modules for Human Resources, Financial Reporting, Time Tracking, and Manufacturing. • Managed in-house development of Laboratory Management, Earnings per Share, Purchasing Requisition, and Asset Tracking Management systems. • All applications developed within the .NET Framework (C# WinForms, ASP.NET (C# code behind), SQL Server 2000 and 2005, GUI, XML, and Web Services). • Promoted from Web Programmer Analyst to Application Manager after one year of service. Show less
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Team Lead / Lead Developer
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Jun 2003 - Jun 2004
• Lead a team of five .NET developers in the development of practice management software for the medical industry. The software package is one of two suites the company offers (practice management and electronic medical record software). • Technical infrastructure: .NET 1.1 Framework, C# WinForms, XML, and SQL Server 2000. • Integration: Nuwell’s EMR system. • Continuous preparation of project timelines, budgets, and status reports. • Reported directly to the Chief Information Officer. • Reviewed, analyzed, developed, and modified program code which included programming, testing, debugging, and SQL scripting. • Created graphical design layouts for all modules/windows within the practice management suite. Show less
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CONTRACTOR
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Sterling Heights, MI
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Independent Contractor / Consultant (Web Development)
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Jan 2001 - Jun 2003
• Advertisement (ASP): Created and maintained an advertisement website that displays advertisement ads for contractors throughout the state of Michigan. The site was built utilizing ASP scripting and back-end functionality. • E-Commerce (ASP): Developed and maintained a sports memorabilia e-commerce website utilizing ASP scripting and back-end functionality. The site came equipped with administrative utilities which enabled easy customization to the application. Set up SSL (Secured Socket Layer) and obtained SSL certificates from VeriSign to encrypt personal information and credit card information during transactions. • Flash: Designed independent consultant website entirely in flash with audio for user entertainment. The sites purpose was to display a portfolio of work and a level of graphical expertise. • Medical (ASP): Designed and developed a website for Wayne State Universities Anesthesia Department. Key features of the website included alumni tracking, evaluation forms, admission and application, curriculum guidelines, faculty, handbook, FAQ’s, seminars, clinical sites, and contact information. • Photo Gallery (ASP): Designed and developed a website for a landscaping company which was designed to display work already performed (photo gallery) to attract potential clients. Show less
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Web Designer / Developer
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Jan 2000 - Dec 2000
• Developed timelines and coordinated team environments to successfully complete projects. • Forecasted and managed budgets and team hours. • Consulted with clients to identify strategies, business requirements, system requirements, and layouts of services to be rendered. • Communicated with third parties to establish hosting packages and marketing plans to meet requirements unique to specific projects. • Developed websites in ASP and backend functionality set up to retrieve transaction payments, present graphical representation of products, and transfer of weekly newsletters to its clients. • Utilized Cold Fusion, PHP, ASP, HTML, Flash, and back-end functionality through SQL and Access throughout multiple web development projects Show less
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Education
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Walsh College of Accountancy and Business Administration
Bachelor of Business Administration, Computer Information Systems -
Microsoft
Microsoft Certified Professional, Managing Microsoft Dynamics® Implementations, 2011 -
PMI Institute
PMP Training, Project Management -
Macomb Community College
Associate of Applied Science, Programming Specialty -
Sterling Heights High School
Diploma, Electronics and Computer Technology -
Training Academy
SmartConnect for GP Certfication -
Training Academy
2014 SmartConnect Certification