Donor Services Coordinator

• Mar 2020 - Present

Donor Service Administator

• Dec 2018 - Mar 2020

Senior Operations Associate

• Jan 2017 - Dec 2018

Office Administrator

• Aug 2016 - Jan 2017

- Inputting large amounts of data with speed and accuracy.- Answering high volumes of phone calls and working a telephone switch board; relaying information in a timely and professional manner.- Coordinating between sales reps, customers, warehouse and drivers to ensure a smooth flow in business.- Entering invoices and credits into the system.- As the front-desk receptionist, greeting clients and customers with professionalism.- Performs clerical, administrative, and general… - Inputting large amounts of data with speed and accuracy.- Answering high volumes of phone calls and working a telephone switch board; relaying information in a timely and professional manner.- Coordinating between sales reps, customers, warehouse and drivers to ensure a smooth flow in business.- Entering invoices and credits into the system.- As the front-desk receptionist, greeting clients and customers with professionalism.- Performs clerical, administrative, and general office duties; including file maintenance, routine correspondence, answering phone inquiries, data entry and other office duties. Show more Show less

Native Teacher / Front Line Trainer

• Sep 2014 - Apr 2016

- Responsible for creating engaging and educational English lessons for students while following the guidelines of the teaching curriculum.- Created and implemented 32 different lesson plans monthly for students of various educational backgrounds ranging from the ages 3 to 18.- Organized the office and assisted with classroom paperwork faxes, emails, and phone calls.- Created presentations and teaching demonstrations for staff meetings to help other teachers understand the teaching… - Responsible for creating engaging and educational English lessons for students while following the guidelines of the teaching curriculum.- Created and implemented 32 different lesson plans monthly for students of various educational backgrounds ranging from the ages 3 to 18.- Organized the office and assisted with classroom paperwork faxes, emails, and phone calls.- Created presentations and teaching demonstrations for staff meetings to help other teachers understand the teaching material.- Assisted with the training and mentoring of new incoming native English teachers in Japan. - Maintaining a positive relationship with Japanese teachers and staff with effective communication to better help students- At KTC - taught English lessons at the KTC high school students. Show more Show less

Server

• Feb 2014 - Sep 2014

- Was the service leader/lead server, ensured that the floor was operating smoothly between front-of- staff members. - Trained new hostesses and servers.- Answered the telephone in a professional manner, taking table reservations and food take-out orders.- Knowledge of a Point-of-Sales system, handled money, and balanced a total at the end of each work shift.

Bartender and Hotel Staff

• Nov 2013 - Dec 2013

• Helped with food preparations and served food and beverage to guests• Tidied bar and helped maintain bar stock• Answered the telephone and worked the logistics and room bookings of the hotel.

Bartender and Hotel Staff

• Aug 2013 - Oct 2013

• Ran and managed the bar as well as making drinks and serving guests• Organized and ordered bar and beverage stock• Helped in the kitchen for food preparation• General housekeeping and maintenance of hotel rooms

Bartender and Hotel Staff

• May 2013 - Jul 2013

• Managed the logistics for the front-desk of the hotel such as room bookings and cleaning schedules.• Made and served drinks to guests.• General housekeeping, laundry and refreshing of rooms in the motel.

Director of Recruitment

• Feb 2009 - Dec 2011

- As Recruitment Organizing Committee President, obtaining the highest number of recruited members in five years- Scheduled events with organizers at Simon Fraser University- Organized and implemented training sessions to improve communication skills, relationship management and self-presentation of my team.- Managed a team of recruiters and trained them in the recruitment process - Contacted members and new recruits through phone as well as sending out announcements and… - As Recruitment Organizing Committee President, obtaining the highest number of recruited members in five years- Scheduled events with organizers at Simon Fraser University- Organized and implemented training sessions to improve communication skills, relationship management and self-presentation of my team.- Managed a team of recruiters and trained them in the recruitment process - Contacted members and new recruits through phone as well as sending out announcements and newsletters- Communicated between group members as well as the VP Talent Management- As an Events Coordinator, scheduled events within the organization. Show more Show less

Retail Sales Associate

• Sep 2008 - Jan 2011

- Processed cash transactions and point-of-sales- Answered and processed transactions over the telephone- Stocked new products and helped with creating the merchandising layout of the store- Assisted customers with their purchases