Client Specialist

• Oct 2018 - Present

Billing Specialist

• Jan 2016 - Oct 2018

Professional billing for Physical Therapy clinics accounts in California and Washington Review patients accounts for accuracy of insurance, authorizations Reviewing and scrub claims for accuracy along with procedures, diagnosis codes and modifiers required by payer's requirements Process claims in billing software and billing submission daily, run end of day and daily reports Clear claims with errors in billing software for re-submissions End of month close along with process of reports Train new employees and co-workers on function and operation of billing software Complete requests from Lead or Supervisor for reports or information requested Any other duties assigned by Supervisor

Medical Biller and Coder

• Mar 2015 - Feb 2016

Professional billing claims for anesthesia and injection procedures – electronic and paper Enter patient demographics into EHR program Process denials, appeals, rejections EOB/ERA posting Professional billing claims for anesthesia and injection procedures – electronic and paper Enter patient demographics into EHR program Process denials, appeals, rejections EOB/ERA posting

Medical Biller and Coder

• Nov 2014 - Dec 2015

Professional Billing Claims – electronic and paper Denials, appeals, rejections EOB/ERA posting, COB posting, Auto Post queue Insurance verifications Pre-Cert authorization requests for procedures, DME and office visits Monthly AR reports, patient statements Professional Billing Claims – electronic and paper Denials, appeals, rejections EOB/ERA posting, COB posting, Auto Post queue Insurance verifications Pre-Cert authorization requests for procedures, DME and office visits Monthly AR reports, patient statements

Medical Billing and Coding Specialist

• Jul 2014 - Aug 2014

Extern as a Medical Biller at Medical Billing Solutions and Consulting Mail claims forms with attached documentation Verified claims forms for accuracy Registered patient demographics into Medisoft system Verified patient billed amounts were entered for payments Filed medical records Reading EOB’s Medical records compliance Typing speed 55 wpm Extern as a Medical Biller at Medical Billing Solutions and Consulting Mail claims forms with attached documentation Verified claims forms for accuracy Registered patient demographics into Medisoft system Verified patient billed amounts were entered for payments Filed medical records Reading EOB’s Medical records compliance Typing speed 55 wpm

Customer Service Representative

• Jul 2006 - Jan 2013

Customer Service Representative for AXEON Water Technololgies Provide informative responses to inquiries about products and services to customers interested in accounts Assisted with complaints, orders, errors, cancellations, billing and general questions Maintained customer satisfaction above all assigned duties Processed customers’ estimates and sales orders Maintained accurate customer account information in customer tracking programs Evaluated accounts to increase sales to meet or exceed daily, weekly and monthly sales targets Followed-up on invoices to ensure accuracy of customer accounts