Experience

Melissa Shoes USA

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Executive Assistant Manager

  • Nov 2018 - Present

  Assist the Store Manager in planning and implementing strategies to attract customers. Coordinate daily customer service operations. Track the progress of weekly, monthly, quarterly, and annual objectives. Monitor and maintain store inventory. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best also coach and supporting new and existing sales associates. Handle customer complaints. Create reports, analyze and interpret retail data to optimize sales. Conduct regular audits to ensure the store is functional and presentable. Make sure all employees adhere to company's policies and procedures. Act as our store's representative and set an example for our staff. Show less



Torrid

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Nov 2011 - Nov 2018

  Assist the Store Manager in planning and implementing strategies to attract customers. Coordinate daily customer service operations. Track the progress of weekly, monthly, quarterly, and annual objectives. Monitor and maintain store inventory. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best also coach and supporting new and existing sales associates. Handle customer complaints. Create reports, analyze and interpret retail data to optimize sales. Conduct regular audits to ensure the store is functional and presentable. Make sure all employees adhere to company's policies and procedures. Act as our store's representative and set an example for our staff. Show less


Bath & Body Works and White Barn
• Sales Associate

  • Nov 2014 - Jul 2015

Lindt & Sprüngli
• Switzerland
• Manufacturing
• 700 & Above Employee
• Chocolate Advisor

  • Jan 2014 - Jul 2015

Capones Dinner and Show Inc
• United States
• Restaurants
• Waitress

  • Mar 2012 - Nov 2014