Carmen Martinez (Lorenzana)

Property Manager at CLK Multifamily Management LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Kansas City, Missouri, United States, US
Languages
  • German Native or bilingual proficiency
  • Spanish Full professional proficiency
  • English Professional working proficiency

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Bio

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Experience

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Property Manager
      • Feb 2020 - Present

      Formulation of budgets, process evictions, review accounts, and turnover for collections, entry of invoices on a weekly basis, monthly overview reports, and funding reports. Hire, train, and supervise on-site staff. Achieve operational goals, perform annual reviews, and approve timesheets. Review lease files for completion and sign. Maintain a positive customer service attitude. Implement the resident retention program. Walk and inspect property, schedule, and update make ready/maintenance board. Coordinate with vendors and maintenance staff. Monitor the progress of CAPex. Welcome prospects, handle incoming phone calls, and assist with appropriate completion of paperwork. RealPage, OneSite and On-Site experience. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Senior Property Manager
      • May 2014 - Jan 2020

      Midtown Property Manager. * Manage and overseeing over 600+ units in Midtown, Westport Area, Kansas City KS, Overland Park, South KC and Olathe as well as over 40 single family homes. * Manage all marketing, web site traffic growth, and oversee the leasing, retention, renewals. * Manage all delinquency, collections and evictions. * Increase Resident Retention * Audit files and increase income due to many leases had been renewed without a rent increase. * Prepare Weekly reports. * Schedule, manage and order supplies for Make Readies. * Maintain a strong communication with vendors. * Audit files on new properties, update system with accurate unit, tenant and lease information. * Walk and Inspect new properties for new owners. * Advise on new market rents Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Oct 2012 - Mar 2014

      Resident Manager at the Grandview and Belton location • Managed all marketing,web site traffic growth, leasing, retention, renewals, maintenance and all other aspects of the communities including continual community activity programs & watch programs. • Concentrated on auditing resident files to gain accuracy of files to accounting program. This resulted in an increase in property income due to finding a majority had not been increased in many years as well as additional property income (i.e. pet rent and/or pet deposits, month to month fees, etc) that was not being charged. • Increased occupancy from 56% to 98% • Implemented the monthly newsletter sent to all the residents with new events and important information. * Generate yearly Budget * Generate Weekly and Month End Reports Show less

    • Property Manager
      • Mar 2009 - Jun 2012

      Resident Manager at the Kansas City KS location • Managed all marketing,web site traffic growth, leasing, retention, renewals, maintenance and all other aspects of the communities including continual community activity programs & watch programs. • Concentrated on auditing resident files to gain accuracy of files to accounting program. This resulted in an increase in property income due to finding a majority had not been increased in many years as well as additional property income (i.e. pet rent and/or pet deposits, month to month fees, etc) that was not being charged. • Increased occupancy from 34% to 95% • Implemented the monthly newsletter sent to all the residents with new events and important information. Show less

Education

  • Universidad Rafael Landivar
    Graphic Design
    2002 - 2003
  • Colegio Alfredo Nobel de Guatemala
    Bachiller en Ciencias y Letras
    1997 - 1999
  • Colegio Aleman de Guatemala
    1985 - 1996

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